Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

Stay away Stay away. As I was out of the country, I ordered flowers for my wife's birthday to be delivered to my wife's place of work and they never arrived on the day. When I contacted Teleflora, they said that the floweriest attempted delivery, but there was no reply. Considering that the offices are open to the public, as this is how we get our business, this was untrue. I checked the security cameras and there was no attempted delivery. They arrived at 3 pm a day late. Useless service and very poor customer service.

I forgot my co-workers birthday is… I forgot my co-workers birthday is today and needed flowers immediately. Your website was perfect. Hoping you do a fantastic job because I have other co-workers birthdays coming up. It is after 1:00pm and unfortunately my co-workers flowers haven't arrived and I paid the extra $15.00 to make sure the delivery would be here by 1:00 pm. That's a shame.

Chocolates DID NOT arrive as ordered Chocolates DID NOT arrive as ordered! Altho I was at 1st shocked when recipient described flowers/colors other than I expected (1green lillies which I never would have ordered!... but gladly deep pink roses as I did expect), I read and understand about substitutions. A picture was taken but the 90yr old has to have her daughter send it to me. She did seem overjoyed with the arrangement and card... I called her back cause she never mentioned the chocolates... NOPE... she giggled as she suggested perhaps the delivery guy enjoyed them. Needless to say, I was never made aware of them not being available yet still charged for them! VERY VERY DISAPPOINTED!

Flowers not delivered. Company has not gotten back to me. Still charged. On April 6th 2024, I placed an order for flowers to be sent to the funeral of my uncle. I left very specific details as to what I wanted the flowers to look like. When I got to the funeral I did not see them. When I got home from the funeral I contacted Teleflora. After a long conversation they promise to check with the funeral home and find out what happened. They assured me that they would call, text, or email me and let me know the outcome. If they were not delivered 'why'. It is now April 20th and I have received no contact from them but I did receive a charge on my charge card for $97.16! Still no answer.