Teleflora

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2.90
Based on 20 Reviews

5

45.00%

4

0.00%

3

5.00%

2

0.00%

1

50.00%
About Teleflora

At Teleflora, we're proud to have been connecting customers with the nation's best florists for more than 81 years. Headquartered in Los Angeles, California, Teleflora has over 13,000 member florists throughout the U.S. and Canada, with an additional 20,000 affiliated florists outside North America. This extensive network, coupled with our commitment to exceptional customer service, means that when you send flowers from Teleflora, you can be confident that you're sending the best. As a service organization rather than a florist, Teleflora makes it easy to select beautiful florist-delivered products by investing in the most modern technology, seeking continuous innovation and improvement in services, and providing the best people in the business to ensure your confidence that your order will be placed easily and filled by a Teleflora florist quickly and professionally to your complete satisfaction.

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Chloe Schaub
GB

Deceptive and overpriced I paid $85 for a bouquet with at least a dozen roses. The “equivalent” one they delivered had 2 roses, a couple of daisies, and some leaves. Don’t order from here.

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DHH
GB

Teleflora Total Failure What I ordered for a very special birthday was not even close to what was delivered. Thankfully recipient sent photo of what was delivered. I contacted Teleflora with their error and they offered a $35 refund on a $100 order. Contacted the florist that made the order. They stated they had informed Teleflora they could not make that particular design. Teleflora then told florist to do a Designer special. I was Never informed the design I ordered was not available and a substitution was ordered by Teleflora. I have photos and paperwork to prove. To my disappointment and embarrassment, this is a Total Failure on Telefloras part. The recipient stated, "Well, they got the note right". This is a Total Failure on Telefloras part.

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Alice Diebner
GB

Chocolates DID NOT arrive as ordered Chocolates DID NOT arrive as ordered! Altho I was at 1st shocked when recipient described flowers/colors other than I expected (1green lillies which I never would have ordered!... but gladly deep pink roses as I did expect), I read and understand about substitutions. A picture was taken but the 90yr old has to have her daughter send it to me. She did seem overjoyed with the arrangement and card... I called her back cause she never mentioned the chocolates... NOPE... she giggled as she suggested perhaps the delivery guy enjoyed them. Needless to say, I was never made aware of them not being available yet still charged for them! VERY VERY DISAPPOINTED!

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Chris Susi Butler
GB

Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

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Peggy Jackson
GB

Website was user friendly Website was user friendly. Selection was great. I was very impressed with one-day service. Flower arrangements are just beautiful

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