Teleflora

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2.90
Based on 20 Reviews

5

45.00%

4

0.00%

3

5.00%

2

0.00%

1

50.00%
About Teleflora

At Teleflora, we're proud to have been connecting customers with the nation's best florists for more than 81 years. Headquartered in Los Angeles, California, Teleflora has over 13,000 member florists throughout the U.S. and Canada, with an additional 20,000 affiliated florists outside North America. This extensive network, coupled with our commitment to exceptional customer service, means that when you send flowers from Teleflora, you can be confident that you're sending the best. As a service organization rather than a florist, Teleflora makes it easy to select beautiful florist-delivered products by investing in the most modern technology, seeking continuous innovation and improvement in services, and providing the best people in the business to ensure your confidence that your order will be placed easily and filled by a Teleflora florist quickly and professionally to your complete satisfaction.

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julie scott
GB

Didn’t Deliver I placed order on Monday to be delivered Friday. On Friday no delivery but they did take my money. I called and was told that there is no guarantee they can deliver tomorrow. I asked for a manager to call me and was told there is no guarantee someone will call. Don’t use these people. The only guarantee they have is to take your money.

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DHH
GB

Teleflora Total Failure What I ordered for a very special birthday was not even close to what was delivered. Thankfully recipient sent photo of what was delivered. I contacted Teleflora with their error and they offered a $35 refund on a $100 order. Contacted the florist that made the order. They stated they had informed Teleflora they could not make that particular design. Teleflora then told florist to do a Designer special. I was Never informed the design I ordered was not available and a substitution was ordered by Teleflora. I have photos and paperwork to prove. To my disappointment and embarrassment, this is a Total Failure on Telefloras part. The recipient stated, "Well, they got the note right". This is a Total Failure on Telefloras part.

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Deana
GB

Teleflora does not deliver as promised Ordered funeral flowers 2 weeks before the memorial. The are due to be delivered the day before the memorial to ensure they come on time. Day of they never show up, no call to say there is an issue. Only resolution they offer is a refund. Great!!! Except now my dad is going to be displayed with just the urn, no flowers, no display. SMH. I’m so utterly disappointed and just want to cry. I can’t afford to order from somewhere else

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Prash
SG

Terrible service Ordered a large arrangement (>$100), arrived partially dead/dying. Emailed them three times no response…..very disappointing. Flowers are nowhere near the projected size

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Bridget
GB

Flowers not delivered. Company has not gotten back to me. Still charged. On April 6th 2024, I placed an order for flowers to be sent to the funeral of my uncle. I left very specific details as to what I wanted the flowers to look like. When I got to the funeral I did not see them. When I got home from the funeral I contacted Teleflora. After a long conversation they promise to check with the funeral home and find out what happened. They assured me that they would call, text, or email me and let me know the outcome. If they were not delivered 'why'. It is now April 20th and I have received no contact from them but I did receive a charge on my charge card for $97.16! Still no answer.

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