Stormy
GBI sent instant egift card and got ripped off I sent someone a instant egift I got the receipt with a invoice number my card was charged I went to look at the status of the card and it said INVOICE NUMBER DOES NOT EXIST I TRIED IT 3 TIMES MAKING SURE IT WAS RIGHT ... SO I contacted the website and all it said was sorry to hear that we opened a case ??? Really??? U guys didn't mind taking the money right from my account.. give me my money back ... I have the receipts I make sure I take screenshots for these types of things SHOWING IT WAS PAID FOR
Michelle Fischer
GBThe recipient never received the gift… The recipient never received the gift card and I can’t seem to get a live person on the phone without the 16 digit card number that I do not have. I only have the invoice number but that’s an option for customer service. This is ridiculous.
Michelle Carnes
GBOrdering was easy but I have no idea… Ordering was easy but I have no idea when this card will arrive. ETA: I ordered a physical card to be delivered by USPS, not an e-gift card.
DaniJo
GBEasy access Easy access, choose desired gift card and amount, and then send it. Arrived very shortly after I hit submit.
Sarah
GBmy gift card never arrived to my… my gift card never arrived to my recipient. I was told it would be sent immediately and I would be notified when sent. Never happened. Extremely disappointed!! UPDATE 4/29/2024 I want to thank everyone on your team for making this right! My recipient received her gift card late this morning. She has been working many overtime hours and yesterday was a rare day off for her. I wanted to surprise her with a gift card however it never arrived. She finally received it today and was extremely happy. Thank you for turning an unexpected experience into a happy one.