my gift card never arrived to my… my gift card never arrived to my recipient. I was told it would be sent immediately and I would be notified when sent. Never happened. Extremely disappointed!! UPDATE 4/29/2024 I want to thank everyone on your team for making this right! My recipient received her gift card late this morning. She has been working many overtime hours and yesterday was a rare day off for her. I wanted to surprise her with a gift card however it never arrived. She finally received it today and was extremely happy. Thank you for turning an unexpected experience into a happy one.

The recipient never received the gift… The recipient never received the gift card and I can’t seem to get a live person on the phone without the 16 digit card number that I do not have. I only have the invoice number but that’s an option for customer service. This is ridiculous.

It's very frustrating that I cannot… It's very frustrating that I cannot easily call and get a hold of someone but that I have to use a impersonal chat option. I also was told that I would receive a phone call from a manager and it's been a week and I haven't heard anything. Super frustrating.

Web site clear and easy to use Web site clear and easy to use. Appreciate the email delivery and ability to pick the day.

Be warned.its not immediate as advertised. Honestly this has been a real pain. Yes I eventually got my card, but it wasn't on the day it was purchased, andni had to play a game of tag woth support. You shouldn't advertise "immediate" gift cards through email if it's not immediate.