It's very frustrating that I cannot… It's very frustrating that I cannot easily call and get a hold of someone but that I have to use a impersonal chat option. I also was told that I would receive a phone call from a manager and it's been a week and I haven't heard anything. Super frustrating.

I requested immediate delivery I requested immediate delivery, but it’s been almost a few hours and the recipient has not yet recvd my gift to them :( I’ve ordered in the past, and I’ve never had an issue.. this was time-sensitive, so I’m kinda bummed :(

my gift card never arrived to my… my gift card never arrived to my recipient. I was told it would be sent immediately and I would be notified when sent. Never happened. Extremely disappointed!! UPDATE 4/29/2024 I want to thank everyone on your team for making this right! My recipient received her gift card late this morning. She has been working many overtime hours and yesterday was a rare day off for her. I wanted to surprise her with a gift card however it never arrived. She finally received it today and was extremely happy. Thank you for turning an unexpected experience into a happy one.

I sent instant egift card and got ripped off I sent someone a instant egift I got the receipt with a invoice number my card was charged I went to look at the status of the card and it said INVOICE NUMBER DOES NOT EXIST I TRIED IT 3 TIMES MAKING SURE IT WAS RIGHT ... SO I contacted the website and all it said was sorry to hear that we opened a case ??? Really??? U guys didn't mind taking the money right from my account.. give me my money back ... I have the receipts I make sure I take screenshots for these types of things SHOWING IT WAS PAID FOR

got gift card message - took 28hrs Never got gift card message - used several times for online shopping and it worked just fine but this time it was never sent to my number. EDIT: they finally sent the code, takes up to 2 days for other party to receive