Grand—Daughters Birth My granddaughter was born today & I can’t say enough how much I loved the boutique of balloons I sent my daughter-in-law. This whole process was simple, reasonable and the response time was unbelievable. Thank you for making this whole experience that much nicer.

Worst experience ever! Worst experience ever!! Ordered before 1 didn’t get delivered then got a email saying next day. I waited till almost 3pm and still NO delivery.

A plus five stars applause The quality of customer service is really determined by how well things are recovered after going wrong. A+ five stars all's well that ends well. & at the call center was extremely thorough and communicative when the problem is being resolved I'm thoroughly satisfied thank you so much to everyone

Terrible customer service Terrible customer service. Seems all cookie cutter automated dry- bordering on rude responses. Waited an entire day to find out any information on delivery status- then received a delivery confirmation that states arrangements were delivered, but no one at the hospital seems to have seen the arrangement. Patient is not in ICU and does not have restrictions. Unfortunately, I ordered prior to reading the below reviews. Very expensive mistake. I have no idea what the arrangements look like in person. That may call for a new review in itself.

The flowers that were delivered to my… The flowers that were delivered to my relative in the hospital were fresh and pretty. They were delivered within hours of the order being placed and by a very personable individual. Thank you so much. It is stressful trying to reach out to loved ones in a hospital setting and you did a stellar job!