On the one hand On the one hand, the flowers that were ordered for my sister were not delivered to her room until after she had been discharged. But on the other hand, once told of this, HospitalGiftShop bent over backwards to deliver a fresh arrangement to my sister at her home. Excellent customer service!!!

Grand—Daughters Birth My granddaughter was born today & I can’t say enough how much I loved the boutique of balloons I sent my daughter-in-law. This whole process was simple, reasonable and the response time was unbelievable. Thank you for making this whole experience that much nicer.

Ordered on Sunday morning Ordered on Sunday morning - then told all Staff done for today - would deliver on Monday. Monday afternoon I learn that no delivery made - I had to contact them to ask where my delivery is - only to them be told it would not be until Tuesday. This should have been communicated to me instead of having to ask - especially when I was charged $21 for local delivery for a bunch balloons

The flowers that were delivered to my… The flowers that were delivered to my relative in the hospital were fresh and pretty. They were delivered within hours of the order being placed and by a very personable individual. Thank you so much. It is stressful trying to reach out to loved ones in a hospital setting and you did a stellar job!

A plus five stars applause The quality of customer service is really determined by how well things are recovered after going wrong. A+ five stars all's well that ends well. & at the call center was extremely thorough and communicative when the problem is being resolved I'm thoroughly satisfied thank you so much to everyone