Grand—Daughters Birth My granddaughter was born today & I can’t say enough how much I loved the boutique of balloons I sent my daughter-in-law. This whole process was simple, reasonable and the response time was unbelievable. Thank you for making this whole experience that much nicer.

A+ for customer service My Daughter was expecting a edible arrangement at the hospital she was admitted too. She was discharged before delivery. We updated the address, but later learned our home address was out of radius, therefore no fruit bouquet 😕, Hospitalgiftshop reached out to us to see if they could do something else. And offered to find something in our area to send to her at home. We appreciate the outreach and offer to find a solution for the order that couldn’t be delivered. Not every company takes the time to do that. Thank you for putting in the effort to find a solution.

Disappointing Disappointing. Small bouquet with cheap flowers for the price. It was very underwhelming.

NOT TRUSTWORTHY! Said they delivered to the military base and sold edible arrangements. I ordered a baby arrangement that was almost $120 to be delivered. They confirmed my order and said it was being filled. I then received an AI text asking if they could substitute my order for flowers instead - and then I received one stating they didn't deliver to the base! If I wanted flowers, I would have ordered flowers! And don't say you deliver to the base when you don't! Can't place a new order because now it won't arrive to the hospital on time!

Terrible customer service Terrible customer service. Seems all cookie cutter automated dry- bordering on rude responses. Waited an entire day to find out any information on delivery status- then received a delivery confirmation that states arrangements were delivered, but no one at the hospital seems to have seen the arrangement. Patient is not in ICU and does not have restrictions. Unfortunately, I ordered prior to reading the below reviews. Very expensive mistake. I have no idea what the arrangements look like in person. That may call for a new review in itself.