Worst experience ever! Worst experience ever!! Ordered before 1 didn’t get delivered then got a email saying next day. I waited till almost 3pm and still NO delivery.

A+ for customer service My Daughter was expecting a edible arrangement at the hospital she was admitted too. She was discharged before delivery. We updated the address, but later learned our home address was out of radius, therefore no fruit bouquet 😕, Hospitalgiftshop reached out to us to see if they could do something else. And offered to find something in our area to send to her at home. We appreciate the outreach and offer to find a solution for the order that couldn’t be delivered. Not every company takes the time to do that. Thank you for putting in the effort to find a solution.

Its All About The Little Things Was so happy to find the gift shop on-line. Going thru a very stressful time with a sick grandchild that we were unable to visit while he was in the hospital. Chose a few items from your nice selection of age appropriate gifts. His mom called to tell me the "gifts made his day". Mine too! Thank You for the ease of ordering on-line and the quick delivery. Carol R.

Relying on Third Parties who may or may not do their job correctly Edit: I did receive a refund. It took many days to get a call back. Bill in customer service has been kind in getting this taken care of. You do have to hope that the affiliates they work with (Party City in this case) will do as they should so your experience could vary. Originial post: I ordered balloons for my father after surgery as a surprise. They sent them via Door Dash apparently and called his room asking if he had a delivery. The poor man couldn't eat for days so he said no and they just left. I called and they did re-deliver the next day but then two days later ANOTHER delivery was sent (that I didn't authorize or ask for). I can't get in touch with customer service to get my money back.

Ordered on Sunday morning Ordered on Sunday morning - then told all Staff done for today - would deliver on Monday. Monday afternoon I learn that no delivery made - I had to contact them to ask where my delivery is - only to them be told it would not be until Tuesday. This should have been communicated to me instead of having to ask - especially when I was charged $21 for local delivery for a bunch balloons