A+ for customer service My Daughter was expecting a edible arrangement at the hospital she was admitted too. She was discharged before delivery. We updated the address, but later learned our home address was out of radius, therefore no fruit bouquet 😕, Hospitalgiftshop reached out to us to see if they could do something else. And offered to find something in our area to send to her at home. We appreciate the outreach and offer to find a solution for the order that couldn’t be delivered. Not every company takes the time to do that. Thank you for putting in the effort to find a solution.

Ordered on Sunday morning Ordered on Sunday morning - then told all Staff done for today - would deliver on Monday. Monday afternoon I learn that no delivery made - I had to contact them to ask where my delivery is - only to them be told it would not be until Tuesday. This should have been communicated to me instead of having to ask - especially when I was charged $21 for local delivery for a bunch balloons

Grand—Daughters Birth My granddaughter was born today & I can’t say enough how much I loved the boutique of balloons I sent my daughter-in-law. This whole process was simple, reasonable and the response time was unbelievable. Thank you for making this whole experience that much nicer.

Carolyn at the Methodist hospital on… Carolyn at the Methodist hospital on Pennsylvania in Ft Worth was great. She was patient and helped find something that would be appropriate. She was very kind and the recipient was very pleased with the gift. Give that lady a raise!

Disappointing Disappointing. Small bouquet with cheap flowers for the price. It was very underwhelming.