item never arrived My item never made it where it was supposed to go. I paid $25 shipping to ensure its delivery and still hasn’t arrived. My daughter already left so it’s pointless now. We were trying to wish her luck at a cheer competition and it never happened. So bummed. They did refund my money however so they made it right.

Disappointed … The planter was not near as full as the one pictured! I understand plants can’t be the exact same, but fullness shouldn’t have been changed- especially for what you charged. And to add insult to injury, the planter had bugs!!!!

Horrible Birthday delivery experience! I had a delivery scheduled for 04/20 my mother's 101st BIRTHDAY! I checked the site all day to find out about the delivery and it said OUT FOR DELIVERY! Around 4:40 PM I found an email sent by 1-800-FLOWERS late night on 04/19 stating you couldn't fulfill the order! Too late to get another order delivered I had to find something LAST MINUTE for my mother's birthday. I WILL NEVER DO BUSINESS WITH 1-800-FLOWERS AGAIN. I will also let EVERYONE I can know how incompetent that company is!

Fall in love with1-888 flowers 1-888 flowers is so many flowers to choose and always delivered on time and all flowers has choice of one dozens or two dozen to pick and I like that idea. Also they carrying most beautiful and seasonal flowers!! Thank you and I am very happy to order from 1-888 flowers! Thank you for make me happy and hope all other customers are same as me.

Ordered flowers same day delivery for… Ordered flowers same day delivery for daughters birthday. By 10pm, still no delivery. Customer service said they would refund my money and still deliver flowers next day for the inconvenience. Next day still no flowers. Customer service supervisor said there were bugs in the flowers and he couldn't help me any further. I'm also a Passport member and can't believe they treat their customers this way