no flowers We waited all day for a delivery for our daughter's prom but the flowers never arrived. We offered to pick them up but 1800 would not give us the name of the local florist. We will never use them again.

Disappointed … The planter was not near as full as the one pictured! I understand plants can’t be the exact same, but fullness shouldn’t have been changed- especially for what you charged. And to add insult to injury, the planter had bugs!!!!

Horrible Birthday delivery experience! I had a delivery scheduled for 04/20 my mother's 101st BIRTHDAY! I checked the site all day to find out about the delivery and it said OUT FOR DELIVERY! Around 4:40 PM I found an email sent by 1-800-FLOWERS late night on 04/19 stating you couldn't fulfill the order! Too late to get another order delivered I had to find something LAST MINUTE for my mother's birthday. I WILL NEVER DO BUSINESS WITH 1-800-FLOWERS AGAIN. I will also let EVERYONE I can know how incompetent that company is!

item never arrived My item never made it where it was supposed to go. I paid $25 shipping to ensure its delivery and still hasn’t arrived. My daughter already left so it’s pointless now. We were trying to wish her luck at a cheer competition and it never happened. So bummed. They did refund my money however so they made it right.

Great gift idea I purchased a cake and strawberries combo for a close friend as a birthday gift and she loved them. I was originally going shop on another site, but the reviews and pictures didn't look up to par with how a gift should be. I'm definitely sticking to 1-800 flowers from now on.