item never arrived My item never made it where it was supposed to go. I paid $25 shipping to ensure its delivery and still hasn’t arrived. My daughter already left so it’s pointless now. We were trying to wish her luck at a cheer competition and it never happened. So bummed. They did refund my money however so they made it right.

no flowers We waited all day for a delivery for our daughter's prom but the flowers never arrived. We offered to pick them up but 1800 would not give us the name of the local florist. We will never use them again.

Terrible… ordered flowers on 4/22 for… Terrible… ordered flowers on 4/22 for delivery on 4/24. Received an email on 4/24 telling me flowers are being prepared… never arrived. Set up with customer service to redeliver 4/25… no delivery. Called and asked for a refund.. ridiculous … I wasted a lot of time chasing these flowers down and still never got them . Damn shame.

The flowers that were delivered to my… The flowers that were delivered to my daughter was an awful representation of what I ordered. When I called customer service they were very helpful in getting me a credit back to my credit card and they are going to redeliver the bouquet again. Hopefully this one will be what I ordered. If not I will call them again. Alyssa at customer service was outstanding in helping me with the issue.

Price higher than advertised/delayed delievery Actual price was higher than advertised and flowers have still not been delivered after requesting next day.