Buyer Beware: Buyer Beware: 1. It takes 4 weeks for your order to arrive. 2. The dress and embellishments won’t look anything like the online photo. 3. The fit will be wrong even if you provide professionally taken measurements. 4. Returns are a hassle with a 30% restocking fee plus shipping.

BUYER BEWARE BEWARE OF THIS WEBSITE!!! Do NOT purchase unless you know 100% that you will not need to make ANY changes. After purchasing my dress, I found out I was pregnant. When I contacted customer service to see if I could exchange the dress I received a general response "Your order is past the 5 day exchange mark.." aka NO. That was it, that was all I received after sending a long, detailed email about how I love the dress but just wanted to exchange it. After FOUR more attempts at contacting them I finally sent a negative email saying that this was awful customer service and asked to speak with a manager, Jenny Foley (who offers the WORST customer service I have ever experienced, both online and in person, not to mention poor use of a comma) replied with "your order, it is not eligible for return, and your case is closed" That's it. That's all. No trying to work with a pregnant woman, just pure and blatant rudeness. Unacceptable. DO NOT SHOP HERE!!!

Don’t order from them I ordered a dress during the pandemic and because I didn’t return it in 5 business days they will not let me return it. Also there is no phone number to contact and they only reply to emails with the generic response. I’m stuck with a dress that does not fit and paid $175 for it.

You get what you pay for Got my dress and even though I sent my measurements in to them, it fits horrible. The dress itself looks like cheap version of the one in the picture. Even the flower on the sash of the dress looks different. My mom thought they had sent me the wrong dress that's how bad it looks. Now I'm headed to the seamstress to try and get it fixed. Do yourself a favor, unless you need a throw away dress to trash for pictures, don't waste your time. Horrible quality.

Dress Return I purchased a dress for a my civil wedding on this site. The dress itself didn't have the same delicacy as the image provided on the site their return policy is abysmal. They take 30% of the dress's price and make you ship it back to China, so basically, you're left with zip. Yes, I should have checked the return policy, but this is just plain bad business practice.