This company is shady This company is shady and I'll never use them again. It took longer than expected to get my card. Several phone calls to customer service had to be made because my account didn't even reflect my purchase. I sent emails and a Facebook message with no response. I referred a person but he was given an invalid promo code for signing up. He e-mailed them 4 times with no response so he won't be buying anything from them.

Please do NOT sell your gift card to this company!! I sold over $700 in gift cards to Cardpool November 6, 2019 and have still not received the payment. I have emailed their customer support several times with nothing more than an auto-reply "we received your email message" in return. Please be warned that this company is a scam and will steal your gift cards. I will be reporting them to consumer protection agencies today. Order #40371084

I WISH I COULD GIVE 0 STARS I WISH I COULD GIVE 0 STARS. the customer service is horrible. Okay so I tried to sell a giftcard in exchange for an Amazon giftcard. It took about two months and I repeatedly emailed customer service without responses, just to see when I would get the giftcard. Then it was even less than promised in previous emails. I've repeatedly emailed asking why and wondering if I could get a refund and to this day have not received a response, but have received multiple promotional offers.

Cardpool weak on customer service I love the deals on Cardpool, however if you need help and write customer service, I don't get a response for the referral credit that didn't go through. I've sent it several times and no response. Moreover, there are cards that will say instant delivery, but it varies from instant to 3 days. Cardpool is not consistent with their policies and customer service.

Never recieved payment for the giftcard I sold Pretty sure this is a scam. STILL haven't recieved the payment from selling my giftcard. The customer service number basically told me there is nothing I can do but wait for an email response, because the people that can actually help me don't have a landline (???), and none of my emails have recieved responses. "We pay sellers within 1 business day of receiving their giftcard." Yeah, right. 0 stars if I could. Yeah, I'm that person now.