Easily able to purchase e-cards on the site after disabling browser privacy app. Signed up with Cardpool, and verified sign up via email secure response. Attempted to buy several e-gift cards for one company using the Google Chrome browser. Put in all my buyer info, including credit card info, clicked to buy, and the site responded with a "sorry, technical difficulties, try again later". Later when, exactly? Tried several times over several hours. Same response. The solution: the privacy protector apps I've set up on my google chrome browser prevented the site from processing my transaction information. Once I listed the site as a trusted site with the privacy protection apps, the transaction went through. Three stars rating because the site did not request that I disable the privacy protection apps, instead giving me some generic and confusing message about "technical difficulties".

I WISH I COULD GIVE 0 STARS I WISH I COULD GIVE 0 STARS. the customer service is horrible. Okay so I tried to sell a giftcard in exchange for an Amazon giftcard. It took about two months and I repeatedly emailed customer service without responses, just to see when I would get the giftcard. Then it was even less than promised in previous emails. I've repeatedly emailed asking why and wondering if I could get a refund and to this day have not received a response, but have received multiple promotional offers.

Use SleekTradings Sleektradings was recommended to me by a friend who got ripped off by cardpool. I usually sell cards by contacting SleekTradings via email sleektradings @ outlook.com I tested this gift card exchanger by selling a giftcard with a balance of $20 and i actually received $16 on paypal. I was still skeptical so i tested again with a $30 giftcard and got paid $23. I finally realized SleekTradings was credible. I took a leap of faith, I sold a $500 giftcard, i took 4 days, but i really got my cash on Zelle $469. I recommend this exchanger. I have sold cards to them.

Please do NOT sell your gift card to this company!! I sold over $700 in gift cards to Cardpool November 6, 2019 and have still not received the payment. I have emailed their customer support several times with nothing more than an auto-reply "we received your email message" in return. Please be warned that this company is a scam and will steal your gift cards. I will be reporting them to consumer protection agencies today. Order #40371084

Cardpool weak on customer service I love the deals on Cardpool, however if you need help and write customer service, I don't get a response for the referral credit that didn't go through. I've sent it several times and no response. Moreover, there are cards that will say instant delivery, but it varies from instant to 3 days. Cardpool is not consistent with their policies and customer service.