Terrible customer service, possible fraud? Sold a $200 gift card to cardpool, and have received nothing in return. It has been 3x the waiting period they quote, and I have written multiple emails to cardpool customer service with no reply whatsoever. At this point I am thinking I got scammed, and will need to report them to different consumer protection agencies. I notice Cardpool has been replying to several people on this review site. If they care to actually SEND me my amazon gift card like they promised, I will revise this review. Transaction #42300802 - Ryan

Use SleekTradings Sleektradings was recommended to me by a friend who got ripped off by cardpool. I usually sell cards by contacting SleekTradings via email sleektradings @ outlook.com I tested this gift card exchanger by selling a giftcard with a balance of $20 and i actually received $16 on paypal. I was still skeptical so i tested again with a $30 giftcard and got paid $23. I finally realized SleekTradings was credible. I took a leap of faith, I sold a $500 giftcard, i took 4 days, but i really got my cash on Zelle $469. I recommend this exchanger. I have sold cards to them.

Purchased Fraudulent gift card ~ no help I purchased a $150.00 gift card to Ballard Design. Ballard cancelled my order because card was fraudulent. Ballard also said they no longer accept any cards from 3rd party sites. Cardpool refuses to reimburse me. I gave them the phone number and order number at Ballard fraud department . Several emails to Cardpool ZERO help

Easily able to purchase e-cards on the site after disabling browser privacy app. Signed up with Cardpool, and verified sign up via email secure response. Attempted to buy several e-gift cards for one company using the Google Chrome browser. Put in all my buyer info, including credit card info, clicked to buy, and the site responded with a "sorry, technical difficulties, try again later". Later when, exactly? Tried several times over several hours. Same response. The solution: the privacy protector apps I've set up on my google chrome browser prevented the site from processing my transaction information. Once I listed the site as a trusted site with the privacy protection apps, the transaction went through. Three stars rating because the site did not request that I disable the privacy protection apps, instead giving me some generic and confusing message about "technical difficulties".

SCAM! Do not use! I sold a gift card to them and never received payment that was agreed upon. I filed several complaints and they did not correct the error. At every point in their response, they have been rude, outright liars. Many people have had the same experience as listed in my review and other reviews on Trustpilot. The BBB recently issued a statement that consumers should be wary about using Cardpool - do a Google search with "BBB Cardpool" and pull up the article from 12/15/2020 (Trustpilot rules will not allow me to link it here). I'll go one step further - DO NOT USE CARDPOOL!!!