SCAM! Do not use! I sold a gift card to them and never received payment that was agreed upon. I filed several complaints and they did not correct the error. At every point in their response, they have been rude, outright liars. Many people have had the same experience as listed in my review and other reviews on Trustpilot. The BBB recently issued a statement that consumers should be wary about using Cardpool - do a Google search with "BBB Cardpool" and pull up the article from 12/15/2020 (Trustpilot rules will not allow me to link it here). I'll go one step further - DO NOT USE CARDPOOL!!!

Purchase is ok but don’t sell anything to them I give 5 stars for this purchase. But I sold a dominos pizza gift card and sent them the card and never received the amazon gift card in return. I have sent many emails to no avail no contact of any kind also there isn’t a Customer service phone number don’t know what else to do I feel like I’ve been robbed of a Domino’s gift card!!!! If nothing happens this week I will be contacting the Better Business Bureau

Cardpool refused to refund my Target… Cardpool refused to refund my Target gift card of $50 that I paid for but has a value of $0.01 cts when I tried to use it. They are totally unethical. If anyone who is facing similar issues like mine, let me know if we can pool together to expose them as well as get our money back. Can’t response to you reply below so I’m editing my original review to add the details. The Target card number in question is 0412-2064-1975-748.

Slow but not a scam - took 2 months to receive payment I listed a card on November 17 and received a confirmation that I'd receive payment (via Amazon gift card, which I chose) within 1-3 business days. I waited 10 days then followed up twice, once by e-mail and another time by phone, which I was told the issue would be escalated and they'd contact me. They did not. I checked the balance of my gift card, and they hadn't redeemed it, so I took my chances and left the card on their website. They finally e-mailed my Amazon gift card payment on January 21 - over 2 months later - but I feel satisfied that I eventually received payment and they're not a scam - just very slow with terrible customer service and communication.

Purchased Fraudulent gift card ~ no help I purchased a $150.00 gift card to Ballard Design. Ballard cancelled my order because card was fraudulent. Ballard also said they no longer accept any cards from 3rd party sites. Cardpool refuses to reimburse me. I gave them the phone number and order number at Ballard fraud department . Several emails to Cardpool ZERO help