Cardpool

PO Box 630738, 75063-0134, Irving, United States
image
1.95
Based on 20 Reviews

5

10.00%

4

5.00%

3

15.00%

2

10.00%

1

60.00%
About Cardpool

Cardpool is a service that lets customers buy pre-owned discounted gift cards for up to 35% off or sell gift cards for cash. All orders and transactions include FREE USPS SHIPPING and are covered by our ONE YEAR Purchase Guarantee Program.

Tags
Contact Info

You need to Login first to submit your review.

image
Frustrated seller
GB

Purchase is ok but don’t sell anything to them I give 5 stars for this purchase. But I sold a dominos pizza gift card and sent them the card and never received the amazon gift card in return. I have sent many emails to no avail no contact of any kind also there isn’t a Customer service phone number don’t know what else to do I feel like I’ve been robbed of a Domino’s gift card!!!! If nothing happens this week I will be contacting the Better Business Bureau

image
Genesis
GB

Cardpool weak on customer service I love the deals on Cardpool, however if you need help and write customer service, I don't get a response for the referral credit that didn't go through. I've sent it several times and no response. Moreover, there are cards that will say instant delivery, but it varies from instant to 3 days. Cardpool is not consistent with their policies and customer service.

image
customer
GB

This company is shady This company is shady and I'll never use them again. It took longer than expected to get my card. Several phone calls to customer service had to be made because my account didn't even reflect my purchase. I sent emails and a Facebook message with no response. I referred a person but he was given an invalid promo code for signing up. He e-mailed them 4 times with no response so he won't be buying anything from them.

image
Annette Fontana
GB

Purchased Fraudulent gift card ~ no help I purchased a $150.00 gift card to Ballard Design. Ballard cancelled my order because card was fraudulent. Ballard also said they no longer accept any cards from 3rd party sites. Cardpool refuses to reimburse me. I gave them the phone number and order number at Ballard fraud department . Several emails to Cardpool ZERO help

image
syd
GB

I WISH I COULD GIVE 0 STARS I WISH I COULD GIVE 0 STARS. the customer service is horrible. Okay so I tried to sell a giftcard in exchange for an Amazon giftcard. It took about two months and I repeatedly emailed customer service without responses, just to see when I would get the giftcard. Then it was even less than promised in previous emails. I've repeatedly emailed asking why and wondering if I could get a refund and to this day have not received a response, but have received multiple promotional offers.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow