The Knot has been our go-to resource… The Knot has been our go-to resource since the inception of our business. The company embraces its couples, users and professional partners equally. The extraordinary team that runs the company has been the driving force behind the company's success. When it comes to a wedding need… whether you’re a couple or a vendor you can always count on them to deliver! Thank you Knot.com for decades of support and service!

Fraudulent hotel information provided I went to my niece's website on The Knot to make a hotel reservation. A block of rooms had been reserved at a discount. I was directed to a phone number that connected me NOT to the hotel, but to an Expedia agent who misrepresented that she was with the hotel and was providing me the discounted rate. She was not. $1200 later for two nights, when I realized that I did not receive the discount, i cancelled the reservation. I only received a refund for 1/2. although the hotel had placed their information correctly Expedia had changed the contact information on The Knot. Don't use them!

Waste of money Waste of money. Couldn't cancel online so had a phone call to cancel. Even though they knew to cancel and had instructions to do so, they renewed our contract for another year at a higher rate. Not worth the headache. If you don't want to find yourself having to sue for failure to comply with agreements, avoid at all costs.

The Knot has been such an amazing part… The Knot has been such an amazing part of establishing my business. My experience at WPPI when I first decided to join in, 2016 has been 5 star from the start. Hilary, graciously gave so much of her time and heart to help me take my business to the next level. In a market as saturated as the wedding industry, the Knot has helped me level up, streamline inquiries and establish a name for myself. Its been 6 years now, and our rep Maura has been nothing short of amazing. Especially, during these times, a location change and redefining our brand, the Knot (Maura) has truly gone above and beyond.

Immoral, Unethical, and Infuriating Their business practice should honestly be illegal. It's unethical at best, and infuriating to deal with. Their customer service/"account management" team keeps rotating account managers without notifying me, so I've had to deal with multiple people on multiple occasions. I haven't gotten a single quality lead from this platform. Every single one of them is unresponsive, and I have received several spam inquiries of people trying to fish and scam for information. TheKnot/WeddingPro/WeddingWire refuses to let me cancel or provide a refund. I will NEVER trust this company or hire them for ANY services EVER again.