Fraudulent hotel information provided I went to my niece's website on The Knot to make a hotel reservation. A block of rooms had been reserved at a discount. I was directed to a phone number that connected me NOT to the hotel, but to an Expedia agent who misrepresented that she was with the hotel and was providing me the discounted rate. She was not. $1200 later for two nights, when I realized that I did not receive the discount, i cancelled the reservation. I only received a refund for 1/2. although the hotel had placed their information correctly Expedia had changed the contact information on The Knot. Don't use them!

I’m glad to see all these bad reviews… I’m glad to see all these bad reviews cause I went through exactly the same experience, stay away from the know and wedding wire, I wasted thousand of dollars on their fiasco one year lock, I got a few leads, none of them were real, I strongly concluded they are bots of fake leads cause I really tried to contact them back and none of them answered, I even called wedding wire for help and all you get is “oh you need to pay more Money to be up front! Ridiculous DONT ADVERTISE YOUR VENUE THERE!

The Knot and Wedding Wire are horrible The Knot and Wedding Wire are horrible. They lure you in with insinuations of all the leads you'll get, how much traffic they get, etc. But it's all lies and false promises, and they'll never outwardly promise anything, they're very careful with their wording, but it is heavily implied that you will get leads. The leads are all fake, people never respond, never book you. They 100% take advantage of small businesses and trap them in contracts. They also ignore requests to cancel autorenew. You have to really harass them to get out of the contract once it's ended.

Confusing & painful Confusing, can't review sent messages, everyone (including wedding shower only invitees) was convinced they were going to the wedding because of the misleading homepage that you CANNOT edit. Caused serious problems with our Amazon.com wedding registry. &&&& you can only send texts of 120 characters or less -- that makes it very hard to clarify wedding details via text. Caused way more trouble than help. Save yourself and go elsewhere.

Waste of money Waste of money. Couldn't cancel online so had a phone call to cancel. Even though they knew to cancel and had instructions to do so, they renewed our contract for another year at a higher rate. Not worth the headache. If you don't want to find yourself having to sue for failure to comply with agreements, avoid at all costs.