If I could leave a review with NO stars at all Figi's wouldn't even get 1 :P Talk about a crap company. Place an order based on the stated delivery date, have that date changed by Figi's until 4 days AFTER you need it, then call a FULL WEEK prior to the new date to cancel the order, as it will arrive too late to be of use, and have several different CSR's give you the runaround for over an hour before being disconnected. Forget Figi's, if you want a beef log or squeeze cheese product, use Swiss Colony instead. They care about their customers.

Bait & Switch Offered newspaper ad for a special till 12/31 but cannot find it on site and after calling was told it apparently sold out - however the exact one listed on line had a different number, price and shipping cost. Shipping was supposed to be $4.99. They wanted $13.00 plus an additional $10 for the special. No apologies!

Horrible Customer Service Tried to order 3 times from this awful company but my simple request for a catalog was denied. When I made my 3rd call to request a catalog, I was treated quite rudely. So, my entire Christmas order was instead given to Harry & David. I will never have any future contact with this totally inept company. (Peter Brooks, Florida)

Poor Customer Service!!!! Problems not handled timely!!! It's sad, Figi's have a wonderful product but that does'nt matter much if they have LOUSLY customer service!! They sent a catalog to a past address of my Mother's (she relocated due to Joplin Tornado 2011) and someone ordered $223.00 of food products under her late husbands name, which arrived at new address. Customer Service agents never had a Supervisor on duty to speak to, we have spent weeks trying to get this issue handled. We have had to file a Police Report and still issue has not been resolved. My Mother had updated her account when moving and the company still sent the catalog. No one at company has apologized, and keep insinuating she made the order.

Figis is a "Very Outstanding!! & Repitable Company!!" This individual is "Extremely Satisfied!!" with the many different types of orders that one has placed and received through this particular company. Not only the gifts that one has received for oneself. Also the many different types of gifts that one has given to family and to one's friends as well. "Thank You So Very Much!!" for always making Christmas and other occasions so very special.