Terrible, ignored me Ordered as a birthday present for the 26th of December. Only got a confirmation, it had been a few weeks so I emailed, no replies, had to message them though Instagram which is unprofessional. Said I’d receive it within 48hours, been another week and still haven’t received. Messaged them and they left me on seen.... terrible customer service. Probably a scam

SCAM DO NOT ORDER!!! SCAM DO NOT ORDER!!! I ordered on 12th Jan, was supposed to receive the digital portrait in 4-8 days, it’s been 8 weeks and I have not received the order or a refund. Have sent numerous emails, they only responded to one about 6 weeks ago, they kept changing their contact email address. Website now doesn’t exist!!! From what comes up on google, it looks like they have changed their name to happytooned with a new email address/website/Instagram. Have just requested a refund through PayPal and got it straight away thankfully. Wish I’d have looked at reviews first and saved the hassle!

Scam..Placed an order from their tiktok... Placed an order from their tiktok advert on the 15th Dec. Emailed q few times with no response. Finally got a reply from an Instagram message I sent sending me the image for me to approve and that they would be sending the framed image out the day after. 4 weeks on I still haven't received any order and their Instagram account has gone. AVOID at all costs!!!

SCAM Worst customer service communication experience of my life. Initially, they provided no updates about why product was significantly delayed until I reached out. This is a scam. The "product" they give you is very low quality and nothing like depicted on the website in regard to animation quality. They refuse to provide refunds by the way and wanted to offer revisions which I accepted one which continued to be awful. As far as revisions go, I would not even know where to begin to instruct the artist on how to create image like what is presented online as what was received was so far off. The online photos on this company's website show real animation similar to the show, whereas what I have received looks like some sort of pencil or cheap marker drawing. Not to mention, the characters look nothing like us. The animals in the picture look like they're on some sort of amphetamine with their wild eyes. The colors of the clothing were not even correct. Nothing is correct. I can't believe I was even offered them as completed products. PLEASE SAVE YOUR 140 dollars. I plan to let everyone know

10/10 good jobs tooned okay yeah! These guys are legit. Placed my order, sarah from customer service contacted me, gave me revisions no problem, got my digital copy in like 2 days. Exactly what I wanted