Would not recommend Would not recommend! Emails are not being delivered and only received a reply after commenting on an Instagram post. Got an email stating there had been a software bug that wouldn’t allow them to open my images. Hadn’t heard anything from them prior to this to ask for the images resending. Don’t waste your money.

SCAM DO NOT ORDER!!! SCAM DO NOT ORDER!!! I ordered on 12th Jan, was supposed to receive the digital portrait in 4-8 days, it’s been 8 weeks and I have not received the order or a refund. Have sent numerous emails, they only responded to one about 6 weeks ago, they kept changing their contact email address. Website now doesn’t exist!!! From what comes up on google, it looks like they have changed their name to happytooned with a new email address/website/Instagram. Have just requested a refund through PayPal and got it straight away thankfully. Wish I’d have looked at reviews first and saved the hassle!

Communication needs work but overall I’m very happy with my order Giving 4 stars as the wait and communication was a bit all over the place but overall I’m very happy with the result, all up it took almost 2 weeks to be sent to me so a bit longer then expected, I did start to think this was a scam at first but thankfully I received my order today! I can with certainty say that if you don’t mind waiting a little bit longer, you will eventually receive your order so there’s no need to worry about it being a scam! I’m more then happy with what I received, which I will use as my profile picture so others can see their work! Thankyou again Sarah 😍

SCAM ALERT I noted the reviews stating this website was a scam and hoped they were somehow incorrect because I really wanted this as a gift for a friend for Christmas. Sadly they were correct. Payment was taken from my account and I received a fake ‘we have received your order’ email. Nothing ever since and it’s been about two months with no answer to my phone call or response to my now four emails. Incredibly disappointing. Hope the creators of this junk receive their well deserved serving of karma.

Never received my product Never received my product. Ordered on the 10th of December as a Christmas present for my boyfriend. Never received a digital image to confirm that that was what I wanted. Never received the physical portrait that I ordered. I have emailed twice to two different emails that I’ve received no response to. Terrible service, so much for their “excellent 24/7 customer service.” Have just set up a dispute with PayPal…