Never received my product Never received my product. Ordered on the 10th of December as a Christmas present for my boyfriend. Never received a digital image to confirm that that was what I wanted. Never received the physical portrait that I ordered. I have emailed twice to two different emails that I’ve received no response to. Terrible service, so much for their “excellent 24/7 customer service.” Have just set up a dispute with PayPal…

Waste of money and patience It’s been so damn long since i placed an order and nothing yet. Thought it will be a nice Christmas present for my partner, haven’t received anything yet but I’m leaning more towards this being a scam than receiving anything. Don’t waste your money or your time.

SCAM ALERT I noted the reviews stating this website was a scam and hoped they were somehow incorrect because I really wanted this as a gift for a friend for Christmas. Sadly they were correct. Payment was taken from my account and I received a fake ‘we have received your order’ email. Nothing ever since and it’s been about two months with no answer to my phone call or response to my now four emails. Incredibly disappointing. Hope the creators of this junk receive their well deserved serving of karma.

10/10 good jobs tooned okay yeah! These guys are legit. Placed my order, sarah from customer service contacted me, gave me revisions no problem, got my digital copy in like 2 days. Exactly what I wanted

Amazing outcome!! This is a brilliant company who did my boyfriend a picture for his birthday on 25th Jan, unfortunately it did take a while but people need to remember its a small company with a large amount of orders in a short space of time. The outcome of the picture is amazing and their emailing and customer service is amazing so ignore the bad reviews! X