Never received my product Never received my product. Ordered on the 10th of December as a Christmas present for my boyfriend. Never received a digital image to confirm that that was what I wanted. Never received the physical portrait that I ordered. I have emailed twice to two different emails that I’ve received no response to. Terrible service, so much for their “excellent 24/7 customer service.” Have just set up a dispute with PayPal…

Amazing outcome!! This is a brilliant company who did my boyfriend a picture for his birthday on 25th Jan, unfortunately it did take a while but people need to remember its a small company with a large amount of orders in a short space of time. The outcome of the picture is amazing and their emailing and customer service is amazing so ignore the bad reviews! X

No draft graphic provided/no reply I received the poster without ever seeing a draft as promised. I tried to contact the provided email a couple of times since 20th of Dec 2021 and have yet to receive a reply. And the number provided is not connected when I tried to call. The graphic was not what I wanted, some critical details were incorrect and could’ve been fixed with simple communication. I am disappointed that I have now spent money on a gift that isn’t able to be on display.

Awful… go somewhere else please!!! Estimated time was 3-5 days, got it 3 weeks later Absolutely no response or emails back from the company. Missed major details such as the colours of the shirts, the names of the people were around the wrong way and no care has gone into the product. Was overcharged as well. Very unhappy, and looking for a refund but they have stopped responding to me completely. Poor behaviour and customer service skills.

10/10 good jobs tooned okay yeah! These guys are legit. Placed my order, sarah from customer service contacted me, gave me revisions no problem, got my digital copy in like 2 days. Exactly what I wanted