Had to chase it up, but worth the wait Took a bit longer than the 2-5 day suggested turnaround, I received my order about a week and a bit after I placed it. Emailed to see what was going on and I received my order within a day of emailing. It was exactly what I asked for, down to the specific clothing requests. It looks awesome and has made for a terrific gift. If you need to email, use the igottooned gmail account on here rather than the email address provided.

SCAM Worst customer service communication experience of my life. Initially, they provided no updates about why product was significantly delayed until I reached out. This is a scam. The "product" they give you is very low quality and nothing like depicted on the website in regard to animation quality. They refuse to provide refunds by the way and wanted to offer revisions which I accepted one which continued to be awful. As far as revisions go, I would not even know where to begin to instruct the artist on how to create image like what is presented online as what was received was so far off. The online photos on this company's website show real animation similar to the show, whereas what I have received looks like some sort of pencil or cheap marker drawing. Not to mention, the characters look nothing like us. The animals in the picture look like they're on some sort of amphetamine with their wild eyes. The colors of the clothing were not even correct. Nothing is correct. I can't believe I was even offered them as completed products. PLEASE SAVE YOUR 140 dollars. I plan to let everyone know

Never received my product Never received my product. Ordered on the 10th of December as a Christmas present for my boyfriend. Never received a digital image to confirm that that was what I wanted. Never received the physical portrait that I ordered. I have emailed twice to two different emails that I’ve received no response to. Terrible service, so much for their “excellent 24/7 customer service.” Have just set up a dispute with PayPal…

No draft graphic provided/no reply I received the poster without ever seeing a draft as promised. I tried to contact the provided email a couple of times since 20th of Dec 2021 and have yet to receive a reply. And the number provided is not connected when I tried to call. The graphic was not what I wanted, some critical details were incorrect and could’ve been fixed with simple communication. I am disappointed that I have now spent money on a gift that isn’t able to be on display.

SCAM SCAM SCAM ordered almost a month ago and haven’t received any info at all as to where my digital version is. it is advertised the artwork to be completed and sent to you within a few days which seems odd, taking awhile to make art is reasonable but false advertising isn’t. no response whatsoever to the emails i’ve sent asking how long the wait time will be and the number to ring is disconnected. don’t trust good reviews, they’re very likely to be fake!