My sentiments replicate some of the… My sentiments replicate some of the reviews on here. Mediocre wine, chocolates are great but the individual cookies and other items are not something I would ever buy individually. I think the company needs to do a better job at selecting what vendors products they use in their baskets. I have received very large and expensive baskets from colleagues but throw most of the stuff away. I wish people would stop sending me these 😞 I hate to waste.

Bait and Switch? My parents paid for a gift basket and then received message that it was not available and the had to accept a replacement immediately to make christmas shipping. Replacement was half the price they paid. No response to request to upgrade basket or refund outstanding amount. Unhappy. Going to tell them not to use this company again.

I have ordered thousands of dollars in… I have ordered thousands of dollars in gift baskets over the years. The decline in customer service is palpable. Rude and inept. I referred a friend to order 3 large wine baskets listed as free shipping. Called customer service to assist. Absolutely clueless and not helpful so our Companies are now customers of another wine and gift Company. EPIC FAILURE

Perfectly sweet I was worried because this particular basket had such bad reviews, and honestly I didn’t believe it because I ordered things before and they have been excellent. I am super pleased, what a beautiful gift, I gave to a friend that was ill. What a perfect gift, I always get tempted to buy me one, maybe one day I will.thank you for all the elegant work that you do.

I have a fraudulent charge on my… I have a fraudulent charge on my American Express card. When I contacted the customer service number, which is what American Express recommended to do, the rep told me that there was nothing that he could do, and to contact American Express instead. This charge is from May 9, for $163.95. I do not have an order number nor would the customer service rep assist with one. I find his reply to be appalling. I don't consider this to be customer service at all.