Tried to simply order a gift basket for a client Tried to simply order a gift basket for a client. It was called a "Deck The Halls" basket. This should not have be difficult. Terrible customer service unfortunately. They are poorly trained on the product line. English is not their primary language skillset. Confused about current catalog offerings. Supervisor didn't even have a let's see how we can help you attitude. Run away....

I have received many gift baskets from… I have received many gift baskets from this company from a friend of mine. They are complete garbage. ( I don't have the heart to tell him so i'm going to send him one to show him). Firstly, don't be fooled by the photos. All of their baskets are filled to the top with cardboard first, so if your getting a huge basket like I did Christmas time, it looks like there is a lot of stuff in it, but there isn't, it is filled with tiny packages of crap that are not worth the money spent. You can get much more value elsewhere. Not here.

My experience was a totally worthless… My experience was a totally worthless customer service. They will not answer any of your questions and just keep rambling about everything else but what you have asked. Delivery problems. Made unscheduled attempts. Did not fix the issue. Had email and phone contact. Never again!!!

YUCK… We receive these wine gifts from a family member every year. We’ve tried several varieties. It’s the worst wine …undrinkable. Like vinegar. We’re not picky or wine snobs by any means. I’d say we’re occasional wine drinkers at best. All of the bottles go down the drain. A complete waste! They’re too bad to re-gift. I hate that for our family member who buys every Christmas! know the baskets aren’t cheap but what you get definitely is!

I have a fraudulent charge on my… I have a fraudulent charge on my American Express card. When I contacted the customer service number, which is what American Express recommended to do, the rep told me that there was nothing that he could do, and to contact American Express instead. This charge is from May 9, for $163.95. I do not have an order number nor would the customer service rep assist with one. I find his reply to be appalling. I don't consider this to be customer service at all.