I have a fraudulent charge on my… I have a fraudulent charge on my American Express card. When I contacted the customer service number, which is what American Express recommended to do, the rep told me that there was nothing that he could do, and to contact American Express instead. This charge is from May 9, for $163.95. I do not have an order number nor would the customer service rep assist with one. I find his reply to be appalling. I don't consider this to be customer service at all.

Assorted Cookie Basket I ordered the cookie basket for my customers because it looked so good in the catalog. I delivered all the baskets over 25 and had 1 left over to give to my employees. The cookies were terrible. They smelled, were hard, and tasted like a processed product. It did more harm than good. I would not recommend them. Clearly more spent on direct mail than on quality products. Sadly.

My sentiments replicate some of the… My sentiments replicate some of the reviews on here. Mediocre wine, chocolates are great but the individual cookies and other items are not something I would ever buy individually. I think the company needs to do a better job at selecting what vendors products they use in their baskets. I have received very large and expensive baskets from colleagues but throw most of the stuff away. I wish people would stop sending me these 😞 I hate to waste.

Spammers Unethical business practices. They continuously send unsolicited ads via email. Sending to a spam trap email which there is no way they could have obtained unless harvesting email off the internet. Absolute joke of a business. Stay far away!

Tried to simply order a gift basket for a client Tried to simply order a gift basket for a client. It was called a "Deck The Halls" basket. This should not have be difficult. Terrible customer service unfortunately. They are poorly trained on the product line. English is not their primary language skillset. Confused about current catalog offerings. Supervisor didn't even have a let's see how we can help you attitude. Run away....