I have a fraudulent charge on my… I have a fraudulent charge on my American Express card. When I contacted the customer service number, which is what American Express recommended to do, the rep told me that there was nothing that he could do, and to contact American Express instead. This charge is from May 9, for $163.95. I do not have an order number nor would the customer service rep assist with one. I find his reply to be appalling. I don't consider this to be customer service at all.

I have ordered thousands of dollars in… I have ordered thousands of dollars in gift baskets over the years. The decline in customer service is palpable. Rude and inept. I referred a friend to order 3 large wine baskets listed as free shipping. Called customer service to assist. Absolutely clueless and not helpful so our Companies are now customers of another wine and gift Company. EPIC FAILURE

YUCK… We receive these wine gifts from a family member every year. We’ve tried several varieties. It’s the worst wine …undrinkable. Like vinegar. We’re not picky or wine snobs by any means. I’d say we’re occasional wine drinkers at best. All of the bottles go down the drain. A complete waste! They’re too bad to re-gift. I hate that for our family member who buys every Christmas! know the baskets aren’t cheap but what you get definitely is!

I've never experienced so much SPAM… I've never experienced so much SPAM from any company - even the scammers than from Wine Country SPAM basket. Tried to unsubscribe on line - didn't work. Called in person - didn't work. Thank God for SPAM filters. Absolutely no respect for the customers. So if you order from this company, expect to receive SPAM multiple times a day - forever.

Spammers Unethical business practices. They continuously send unsolicited ads via email. Sending to a spam trap email which there is no way they could have obtained unless harvesting email off the internet. Absolute joke of a business. Stay far away!