tania
GBVery disappointed I found this website very deceiving. Photos of dresses are taken from designer websites and portrayed as their own. They also try and appear to be from the US however they are based in Hong Kong. I ordered a dress that had been taken from Ann Taylor's website, the description was copied word for word. The material was not Silk Georgette as stated and the colour was nothing like the image. We ordered a US size 14 that arrived 20cm too small and they refused to refund or remake the dress. I have now had to purchase 4 new Bridesmaid dresses from elsewhere and wasted a lot of money on this website. Very disappointed.
Joni Autrey
GBTERRIBLE QUALITY AND EVEN WORSE SERVICE I wish I had never heard of this company. The website looks reputable and the dresses appear to be really cute but the actual quality is horrendous and it was nearly impossible to get in touch with someone. I tried email, calling and IMing to no avail but finally made contact through their Facebook page. Then they tried to say the delay of THEIR RESPONSE put me outside the limited time (3 days) for returns or exchanges. They required me to take pictures of how the seams stuck out on the dress and then said their tailor said that it was still wearable so no return. For a 20 or 50 dollar fee I could exchange it but by this point I was ready to just cut my losses. The person I dealt with clearly did not speak English as a first language and I'm not sure if that was part of the problem but I will never buy from this company again and I will tell as many people as possible how terrible they were.
wheelsky
GBDON'T BUY FROM THIS COMPANY!!!!! Do not buy from this company! Check out their reviews on different websites!!! They are scammers! I'm stuck with a dress that was made incorrectly (2.5 inches smaller than advertised). I followed the size chart on their site and they made it 2.5 inches smaller in the hip region. It doesn't fit! I emailed them and they told me to take pictures with a measuring tape around the hips. I did that and it took them forever to respond. Their solution--- I can send it back AND I HAVE TO PAY for shipping and handling and they will fix it. Really? I have to pay for shipping and handling on their error and MAYBE get a dress that fits in return? Don't use this company!!!! Go with a company in the states where the return policy is legit. Lesson learned over here!!!!!! I just hope my review deters someone from making the same mistake I made!
gina
GBVERY DISAPOINTED VERY MISLEADING WEBSITE. LONG WAIT PERIOD FOR DRESS. NO ONE TO SPEAK TO FOR CUSTOMER SERVICE. BAD ENGLISH AND MISUNDERSTANDING RESPONSES. AND FINALLY WHEN WE RECEIVED THE DRESS IT WAS SO SHORT THAT MY DAUGHTERS BACKSIDE HANGS OUT OF THE DRESS. HOW CAN SHE GO TO A SCHOOL FUNCTION LIKE THAT? ANSWER IS SHE CAN'T. THEY WILL NOT REFUND THE DRESS EVEN THOUGH THEY STATE IN THEIR POLICY THAT A DEFECT WILL BE REFUNDED FULLY. CLEARLY A DRESS THAT HAS BEEN CUT TOO SHORT IS A DEFECT ON THEIR PART. DO NOT BUT FROM THIS COMPANY.....GET THEM OFF THE WEB SO THIS DOESN'T HAPPEN TO ANYONE ELSE. MY DAUGHTER IS DEVASTATED AND THEY DO NOT CARE!!!!!!!!!!!!!!
winsor
GBSo impressed This was a TOP quality dress, beautifully done and arrived so quickly! Made everything so simple and not stressfull, very very happy and will be ordering my 5 bridesmaid dresses from celeb16 for sure!! So impressed