Worst customer service!!!! I ordered a bridesmaid dress from this company, along with 5 other girls, 6 weeks before the wedding. Their website stated it could take a maximum of 4 weeks. We even paid the extra $40 expedited shipping to get it within 2 weeks. I contacted customer service 2 separate times to see if product has been shipped. They finally emailed me back 8 days before wedding saying it had been shipped. Day of wedding only one girl had received her dress. I finally got my dress 10 days AFTER wedding. They had lied and really shipped 8 days after they said they had (according to fedex). On top of that they sent me the WRONG STYLE, the WRONG COLOR, and the WRONG SIZE of dress. Not a single detail of my order was correct. And it's been 2 weeks since I got the dress and they have completely ignored my emails!!!! Worst company I have ever dealt with.

Do not buy "Please listen and do not buy from them! My dress was horrible. Poor condition, different lengths.. Then they told me that the dress was perfect and they do not accept refunds. Please do me a favor and buy somewhere else. This company is horrible. Bad customer service and bad dresses. You dress will look poor quality and feel of poor quality. And they don't care. I can't wear the dress because people will ask me if I shrunk the outside and and the right side. The hem of the lining hangs down at least an inch from the outside layer and one side is longer than the other. They did nothing. They said they make their dresses of best quality and that I am lying. Do not buy from them!

So impressed This was a TOP quality dress, beautifully done and arrived so quickly! Made everything so simple and not stressfull, very very happy and will be ordering my 5 bridesmaid dresses from celeb16 for sure!! So impressed

Wrong sizes and wont email me back! I had my bridesmaids buy dresses from celeb 16. com and they came but the measurements are wrong! some of them are 3 inches too small in the bust waist and hips!!! I emailed them within their 3 day policy and they emailed me back a few days later asking for pictures with the measurements and was only give 24 hours to do so!! I took pictures and sent them to them and haven't heard back from them, its been over three days!!!!! I have sent them emails posted on Facebook, and now they have deleted my posts on Facebook and blocked me from posting on their site!!!

Outraged! This site is extremely misleading. The people do not speak very good English and they do not RETURN anything! I bought a dress on January 31st and did not receive it until 56 day later. Not only did I get it after I needed it, it is the wrong color. They were hard to get a hold of and when I finally did they said they did nothing wrong. Their customer service is horrible and they will not work with me. They didn't even apologize or explain why it took almost 3 months to get me the dress I order. DO NOT ORDER ANY THING FROM THESE PEOPLE! IT'S A SCAM AND A WASTE OF MONEY!!! I am completely outraged! Never in my life have I ever come across such a poor business.