Celeb16

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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
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Joni Autrey
GB

TERRIBLE QUALITY AND EVEN WORSE SERVICE I wish I had never heard of this company. The website looks reputable and the dresses appear to be really cute but the actual quality is horrendous and it was nearly impossible to get in touch with someone. I tried email, calling and IMing to no avail but finally made contact through their Facebook page. Then they tried to say the delay of THEIR RESPONSE put me outside the limited time (3 days) for returns or exchanges. They required me to take pictures of how the seams stuck out on the dress and then said their tailor said that it was still wearable so no return. For a 20 or 50 dollar fee I could exchange it but by this point I was ready to just cut my losses. The person I dealt with clearly did not speak English as a first language and I'm not sure if that was part of the problem but I will never buy from this company again and I will tell as many people as possible how terrible they were.

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Kristen
GB

Company is a JOKE! So I was looking to buy my bridesmaid dresses off this site. I went to purchase one of the dresses so I could make sure it is what I wanted. After entering my address it redirects you to another page to pay with a visa card and there was no info to put in the card information. I emailed the company and they said their system was down and to try again. I tried again and was able to put in my card info but the transaction never completed, I emailed them 4 times and tried calling them but their phone number is a fax machine. They finally emailed back and it was all in broken english and they did not seem to care how upset I was. When a deal seems too good to be true it is! STAY AWAY!. I posted on their facebook page and they removed all of my comments as well as made it so others were not able to comment on their page, apparently the truth hurts and they are trying to cover it up.

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Shannon Vertz
GB

Wrong sizes and wont email me back! I had my bridesmaids buy dresses from celeb 16. com and they came but the measurements are wrong! some of them are 3 inches too small in the bust waist and hips!!! I emailed them within their 3 day policy and they emailed me back a few days later asking for pictures with the measurements and was only give 24 hours to do so!! I took pictures and sent them to them and haven't heard back from them, its been over three days!!!!! I have sent them emails posted on Facebook, and now they have deleted my posts on Facebook and blocked me from posting on their site!!!

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Glenn
AU

Bad quality and bad service Really poor quality garment with faults in stitching and seams. Even worse service on top. Had to resolve issue through paypal disputes, never reply to emails that are problems....

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wheelsky
GB

DON'T BUY FROM THIS COMPANY!!!!! Do not buy from this company! Check out their reviews on different websites!!! They are scammers! I'm stuck with a dress that was made incorrectly (2.5 inches smaller than advertised). I followed the size chart on their site and they made it 2.5 inches smaller in the hip region. It doesn't fit! I emailed them and they told me to take pictures with a measuring tape around the hips. I did that and it took them forever to respond. Their solution--- I can send it back AND I HAVE TO PAY for shipping and handling and they will fix it. Really? I have to pay for shipping and handling on their error and MAYBE get a dress that fits in return? Don't use this company!!!! Go with a company in the states where the return policy is legit. Lesson learned over here!!!!!! I just hope my review deters someone from making the same mistake I made!

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