Celeb16

image
1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
About Celeb16

Tags
Contact Info

You need to Login first to submit your review.

image
Marla Faison
GB

Wrong Size I was first overjoyed when I only had to pay $50 for a bridesmaid dress but then again, you get what you pay for. I ordered a size 16 and when I got the dress It didnt fit. I checked the measurements again and sure enough, they had sent me a size 10 in the bust, and a size 8 in the waist and hips. I emailed customer service and it took two days for them to get back with me. After a two week process they sent me the correct size dress for free but I had to pay over $30 in shipping costs to send the dress back overseas. It was an absolute headached and I wont not refer this company to anyone else. On a positive side, the dress was well made, and it looked like a $200 dress, not a cheap $50 dress.

image
DGHOTMAIL
CA

Dresses are a disaster! Customer Service is non existent I ordered 4 dresses from here! They came and actually looked really nice, really well made and the material was of good quality. 2 of them I had custom made and 2 of them i ordered size 2 according to their size charts. All 4 of them have a band that sits under the bust. All 4 of them have the measurements of the waist (according to chart). Now we all know that under your bust on your rib cage is wider, way wider than your waist. the bust sizes were perfect and noone of them could zip the dresses up at the back.. Now if they had asked me to measure under the bust and not the waist it would have been ok an dI bet these dresses would have fit! The size 2 actually does not fit one of my girls who measures less than a 0 according to their chart. Sooooo, its been 22 days since I first emailed them (which I did within the 3 days), they emailed me back and told me to send photos, which i did, according to how their website asks. Then about a week later they emailed me and said could i send photos again so I resent them...then about 5 days later they emailed and asked for different photos...so I sent those also, all 5 emails at this point filled with photos of all of the problems.....I have yet to hear back from them. They told me in their last email they would send an exchange form which I have not received. They told me that they would make new ones which I cannot do now as I only have 5 weeks until we leave town for my wedding! DO NOT ORDER FROM THIS COMPANY unless you are willing to order 3 sizes too big and have every day remade at your own expense! I have emailed them again today and said, wtf, its been 22 days!!

image
Glenn
AU

Bad quality and bad service Really poor quality garment with faults in stitching and seams. Even worse service on top. Had to resolve issue through paypal disputes, never reply to emails that are problems....

image
Elizabeth Venable Farni
GB

Liars! Sent me wrong color dresses and didn't give refund!!! They sent me the wrong color of dresses then didn't refund my money! Tried to tell me they couldn't reuse these brand new dresses! Now I'm stuck with them and had to buy 4 cheap casual dresses for my daughters wedding. Do not trust them! They're liars!

image
Heidi Heckmann
GB

Bridesmaid Dress It took SO LONG to get here that I had to go with a different dress. Then, of course, they won't let me return the dress either. The color doesn't look the same as it did on the website. I will never order anything from them again.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow