Marla Faison
GBWrong Size I was first overjoyed when I only had to pay $50 for a bridesmaid dress but then again, you get what you pay for. I ordered a size 16 and when I got the dress It didnt fit. I checked the measurements again and sure enough, they had sent me a size 10 in the bust, and a size 8 in the waist and hips. I emailed customer service and it took two days for them to get back with me. After a two week process they sent me the correct size dress for free but I had to pay over $30 in shipping costs to send the dress back overseas. It was an absolute headached and I wont not refer this company to anyone else. On a positive side, the dress was well made, and it looked like a $200 dress, not a cheap $50 dress.
DGHOTMAIL
CADresses are a disaster! Customer Service is non existent I ordered 4 dresses from here! They came and actually looked really nice, really well made and the material was of good quality. 2 of them I had custom made and 2 of them i ordered size 2 according to their size charts. All 4 of them have a band that sits under the bust. All 4 of them have the measurements of the waist (according to chart). Now we all know that under your bust on your rib cage is wider, way wider than your waist. the bust sizes were perfect and noone of them could zip the dresses up at the back.. Now if they had asked me to measure under the bust and not the waist it would have been ok an dI bet these dresses would have fit! The size 2 actually does not fit one of my girls who measures less than a 0 according to their chart. Sooooo, its been 22 days since I first emailed them (which I did within the 3 days), they emailed me back and told me to send photos, which i did, according to how their website asks. Then about a week later they emailed me and said could i send photos again so I resent them...then about 5 days later they emailed and asked for different photos...so I sent those also, all 5 emails at this point filled with photos of all of the problems.....I have yet to hear back from them. They told me in their last email they would send an exchange form which I have not received. They told me that they would make new ones which I cannot do now as I only have 5 weeks until we leave town for my wedding! DO NOT ORDER FROM THIS COMPANY unless you are willing to order 3 sizes too big and have every day remade at your own expense! I have emailed them again today and said, wtf, its been 22 days!!
Glenn
AUBad quality and bad service Really poor quality garment with faults in stitching and seams. Even worse service on top. Had to resolve issue through paypal disputes, never reply to emails that are problems....
Elizabeth Venable Farni
GBLiars! Sent me wrong color dresses and didn't give refund!!! They sent me the wrong color of dresses then didn't refund my money! Tried to tell me they couldn't reuse these brand new dresses! Now I'm stuck with them and had to buy 4 cheap casual dresses for my daughters wedding. Do not trust them! They're liars!
Heidi Heckmann
GBBridesmaid Dress It took SO LONG to get here that I had to go with a different dress. Then, of course, they won't let me return the dress either. The color doesn't look the same as it did on the website. I will never order anything from them again.