TERRIBLE QUALITY AND EVEN WORSE SERVICE I wish I had never heard of this company. The website looks reputable and the dresses appear to be really cute but the actual quality is horrendous and it was nearly impossible to get in touch with someone. I tried email, calling and IMing to no avail but finally made contact through their Facebook page. Then they tried to say the delay of THEIR RESPONSE put me outside the limited time (3 days) for returns or exchanges. They required me to take pictures of how the seams stuck out on the dress and then said their tailor said that it was still wearable so no return. For a 20 or 50 dollar fee I could exchange it but by this point I was ready to just cut my losses. The person I dealt with clearly did not speak English as a first language and I'm not sure if that was part of the problem but I will never buy from this company again and I will tell as many people as possible how terrible they were.

DON'T BUY FROM THIS COMPANY!!!!! Do not buy from this company! Check out their reviews on different websites!!! They are scammers! I'm stuck with a dress that was made incorrectly (2.5 inches smaller than advertised). I followed the size chart on their site and they made it 2.5 inches smaller in the hip region. It doesn't fit! I emailed them and they told me to take pictures with a measuring tape around the hips. I did that and it took them forever to respond. Their solution--- I can send it back AND I HAVE TO PAY for shipping and handling and they will fix it. Really? I have to pay for shipping and handling on their error and MAYBE get a dress that fits in return? Don't use this company!!!! Go with a company in the states where the return policy is legit. Lesson learned over here!!!!!! I just hope my review deters someone from making the same mistake I made!

Dresses are a disaster! Customer Service is non existent I ordered 4 dresses from here! They came and actually looked really nice, really well made and the material was of good quality. 2 of them I had custom made and 2 of them i ordered size 2 according to their size charts. All 4 of them have a band that sits under the bust. All 4 of them have the measurements of the waist (according to chart). Now we all know that under your bust on your rib cage is wider, way wider than your waist. the bust sizes were perfect and noone of them could zip the dresses up at the back.. Now if they had asked me to measure under the bust and not the waist it would have been ok an dI bet these dresses would have fit! The size 2 actually does not fit one of my girls who measures less than a 0 according to their chart. Sooooo, its been 22 days since I first emailed them (which I did within the 3 days), they emailed me back and told me to send photos, which i did, according to how their website asks. Then about a week later they emailed me and said could i send photos again so I resent them...then about 5 days later they emailed and asked for different photos...so I sent those also, all 5 emails at this point filled with photos of all of the problems.....I have yet to hear back from them. They told me in their last email they would send an exchange form which I have not received. They told me that they would make new ones which I cannot do now as I only have 5 weeks until we leave town for my wedding! DO NOT ORDER FROM THIS COMPANY unless you are willing to order 3 sizes too big and have every day remade at your own expense! I have emailed them again today and said, wtf, its been 22 days!!

Do not buy "Please listen and do not buy from them! My dress was horrible. Poor condition, different lengths.. Then they told me that the dress was perfect and they do not accept refunds. Please do me a favor and buy somewhere else. This company is horrible. Bad customer service and bad dresses. You dress will look poor quality and feel of poor quality. And they don't care. I can't wear the dress because people will ask me if I shrunk the outside and and the right side. The hem of the lining hangs down at least an inch from the outside layer and one side is longer than the other. They did nothing. They said they make their dresses of best quality and that I am lying. Do not buy from them!

Terrible I think this company is running a scam. I ordered a bridesmaid dress. I paid to have it express shipped so that I would have enough time to have alterations done. I compared their size charts to David's Bridal and ordered the appropriate size. The dress came and it is awful. It cannot be worn. When I complained, they said it was my fault because of my proportions. I followed their sizing guide. They messed it up. They gave me the option to pay for shipping again and extra to add fabric. However, I should not have to have fabric added if I followed the sizing guide. The problem is that there is not any room from the bust to the shoulder: I measured - it is 4 inches too short. No woman's bust has the fullest part of the bust parallel to their arm pits. But that is the dress that I got. Additionally, they can't guarantee its delivery before the wedding, even with express shipping. And I wouldn't want another dress from them. The first one was so bad. And I'm not the only one in the wedding party to have problems: 2 had to buy new dresses and 3 are having major alterations done. Instead of acknowledging their mistake, they blame the customer. This is a terrible company. I will never waste any more money on them and I hope others stop buying from them as well.