Check the sizes and return policy before you buy shoes and clothes at lightbox.com - you can´t return it! I want to warn others against buying stuff from Lightinthebox. They have the worst return system of all online shops in Denmark -or rather none at all! The package arrived from Lithuania and I paid 20 Dkk for delivery. In order to return the purchase I have to send it to China and pay at least hundred DKK for the return post fee. I have to fill in the custom labels myself and may only use the postal services of Postnord. The sandals that I have bought are made of plastic that is useless on skin, they have a strong smell of organic solvent and the sole is stiff -bad quality in general and also, there was no clear warning about the sizes being 2 numbers smaller than in Europe and about the cost of return exceeding the cost of the sandals. So all together rather buy shoes and clothes in european companies that deliver good quality and guarantee free or cheap and easy return of goods. I add starn no. 2 because the company, after a leghty correspondence and a weak review on this platform, agreed to refund the amount of money corresponding to the price ex. delivery minus an additional amount equal to the cost of delivery that I have paid originally, which think is a fair way of solving the discourse.

No refund of damages items and no care! I received defective items and inaccurate measurements so I complained and they offered me refund but until now nearly 2 months I have not received the refund yet and they sent me email that the problem has been resolved from their end and can not do anything about it. So yes I received the rubbish and lost my money. So be careful don't shop with them ever!

Pathetic service ..Never order…Ransom collection Pathetic service ..Don't order from this website guy. They would offer premium shipping at extra charge but would never deliver on time. Orders on 18th July and was promised 28th July as delivery. It was then extended to 15th august and then 25th august. Now on 25th august, they are asking to wait to 6 months!!! Not willing to refund money as they want the package acknowledge for refund, so another 6 months.

Uncaring and Unconcerned I bought some clothing from this company, after two weeks I enquired where my items were I received a 'no reply' email. After several more tries I eventually got an answer saying my items were on its way, after about a week I enquired again with the same reply, items on its way. By now it was 8 weeks from my original enquiry. I then asked for a refund but was again told my items were on its way but held up at a sorting house. On my final enquiry they said my item had arrived and I should check with neighbours. I still have not received my order so had to take things further to try and get a refund. This was now 3 Months from my first enquiry, not once did they apologise or take any responsibility. Based on my experience I do not recommend anyone to use this company.

Hi can you please provide an email… Hi can you please provide an email address so that i can send you my order number as you have replied to my trust piolet review but with no link or email address to reply. An email address would be my preference. Look forward to hearing from you.