Really rubbish Quality I received the three items I ordered - all 3 were way too small, horrid fabric, colours nothing like the photographs. To get a refund you have to return to CHINA!!! Nowhere on the web site does it tell you its a Chinese outfit, the cost of postage is horrendous!! Their response says sizing is all my fault, but I've returned the package, let's see if I ever get a refund, but advice is don't buy from them!!

Avoid at all costs Awful, delayed product, no customer service at all!! You submit a ticket and they provide a response and then if you reply they ignore you. I have still not received my product and I don’t expect to now so that’s nearly £200 down the drain and I can’t contact them to do anything about it! I will never shop here again and will be recommending that nobody else does either!

Uncaring and Unconcerned I bought some clothing from this company, after two weeks I enquired where my items were I received a 'no reply' email. After several more tries I eventually got an answer saying my items were on its way, after about a week I enquired again with the same reply, items on its way. By now it was 8 weeks from my original enquiry. I then asked for a refund but was again told my items were on its way but held up at a sorting house. On my final enquiry they said my item had arrived and I should check with neighbours. I still have not received my order so had to take things further to try and get a refund. This was now 3 Months from my first enquiry, not once did they apologise or take any responsibility. Based on my experience I do not recommend anyone to use this company.

Completely unacceptable - this cannot be legal Completely unacceptable - shipping from China with slow carrier. Way to slow - unwilling to refund your money if you reject to receive. Please stay away from this company.

SCAM SCAM SCAM!!! SCAM SCAM SCAM!!!! Lightinthebox .Com is based in China.Don’t order anything from them.I ordered a wedding dress but it was appalling,badly made!!!! I’ve emailed them soo many times requesting a refund to no avail AVOID this online company