Completely unacceptable - this cannot be legal Completely unacceptable - shipping from China with slow carrier. Way to slow - unwilling to refund your money if you reject to receive. Please stay away from this company.

Can buy but not recommended.. First time I used this site the delivery company had a problem with my address and they helped me to resolve it but it took very long time.. Their CS seems to be responsive and helpful, The second time one of the items was not matching my order and the solution eventually that they have suggested after negotiation was a refund of 30% I will not buy from them again..

Avoid at all costs Awful, delayed product, no customer service at all!! You submit a ticket and they provide a response and then if you reply they ignore you. I have still not received my product and I don’t expect to now so that’s nearly £200 down the drain and I can’t contact them to do anything about it! I will never shop here again and will be recommending that nobody else does either!

SCAM SCAM SCAM!!! SCAM SCAM SCAM!!!! Lightinthebox .Com is based in China.Don’t order anything from them.I ordered a wedding dress but it was appalling,badly made!!!! I’ve emailed them soo many times requesting a refund to no avail AVOID this online company

Really rubbish Quality I received the three items I ordered - all 3 were way too small, horrid fabric, colours nothing like the photographs. To get a refund you have to return to CHINA!!! Nowhere on the web site does it tell you its a Chinese outfit, the cost of postage is horrendous!! Their response says sizing is all my fault, but I've returned the package, let's see if I ever get a refund, but advice is don't buy from them!!