I bought 5 yoga straps from Gaiam...never again I bought 5 yoga straps from Gaiam. I received 5 yoga SOCKS. I have not been able to get a hold of anyone in customer service...I seriously think that there is no customer service. I tried calling, leaving a call back number, voicemail, email...NOTHING! This is unacceptable. Shop elsewhere.

Do not BUY! Do not BUY!! Use at own risk! Too many problems with product. This is what I received from their customer service: From Customer Service (GAIAM.COM & SPRI.COM) Jun 18, 2020, 8:44 AM CST Hello Angie, I'm so sorry but we're no in a position to help with repairs. As stated on the instructions for this item "This product is sold without any warranties or guarantees of any kind and manufacturer and distributor disclaim any liability, loss or damage caused by its use." My apologies! Please note we are experiencing a high influx of emails. We are doing our best to answer emails within 72 business hours. Our business hours are M-F 8am to 5pm. Sincerely, Brittany Customer Service Supervisor - Gaiam.com / Spri.com

Take your business where it is appreciated I purchased a Muse headband sometime ago when I was first learning how to chant Nam-myoho-renge-kyo and I was concerned about my mind wandering. This product helped me gain confidence and I was ready to sell it and let someone else benefit as I have. I went to sell it on Amazon. I was informed that I needed permission from Gaiam which surprised me because I didn't even know they were affiliated. I got a response from Gaiam saying that they will not be granted me permission to sell the product that I purchased with MY money on Amazon! So it's like I bought it but it is not really mine to do with it what I will... They are just as rude as most of these reviews state so BEWARE!!!!

This company has a bad product and they… This company has a bad product and they know it. Because of this, they don't supply return shipping for their tiny, short, unusable balance chairs. You basically have to just throw it out and chalk up the purchase to a bad internet experience.

No refunds or exchanges There is no mention of this note at the time of check out. (Note: During this unprecedented time where safety and cleanliness is of the utmost importance, we are no longer accepting returns or exchanges on open shipped product, yoga mats or hand weights that have left the controlled environment of our warehouse). After I read that I started thinking, What if I didn't like it or something was wrong with it. I tried to cancel within 10 minutes of placing the order, twice by email and once by phone. I will refuse the order but they will not refund the shipping cost. No communication. Avoid the headaches and frustration Amazon is the way to go.