Deceptive advertising I bought a can of spray paint from Cool Glow based on a video that accompanied the product information on the web page. The video made it appear that this is black light paint, but it is not. I explained this in detail to the company, but Cool Glow refused to refund my money. I would never use this company again.

I should have read the reviews before ordering - Never again! I called and ordered rocks glasses for our company. They took my order, then 5 days later called to say they didn't have them and tried to push item we didn't want. They contacted me later saying they would indeed have this item and would not only guarantee them for a 9/9 arrival, but would pay the extra shipping charge. On 9/4 I had a VM saying to call them. Called back on 9/8 when I got in the office and was told the items were stuck in customs and would not be here for 9/9 and once again tried to push items we weren't interested in. Still not convinced this was intentional.

Bad service Bad conduct and rude and never got the package bad experience I personally do not recommend this website.

Sent wrong items. They screwed up my halloween order. I ordered 50 or 60 green led necklaces. They sent me all white ones, when I tried to contact them, they basically said I had to pay for shipping again to ship back to them and then to ship back to be I was also told I had to pay a restocking fee, I know I ordered the right ones because the item number I bought was different then the ones I received. You are better off going to ebay or amazon if you still want to buy from them, they(amazon and ebay) will most likely back you up. Buyer beware.

Awesome Place to shop glowing products - COOLGLOW.com We ordered several glow products for our party. Orders was processed and delivered in timely manner. Everyone was very happy with the products. We would definitely do business again and recommend it our friends.