A "Glowing" Review of Coolglow.com After turning to Coolglow.com to help me out of a tough situation, when I perhaps may have procrastinated a bit too long on buying glow products for a glow run I was helping organize, I will not be going to anyone else. They had great knowledge on all of the supplies that would work best and the run was a hit!!! I would highly recommend CoolGlow.com for anyone planning a big event!

Buyer BEWARE Buyer beware. I ordered PInk uv contacts. According to the picture they're hot pink with or without UV light. What I received today is a very pale rose pink contact. When I called to complain and returned them I was told told that the pictures are inhanced and I agreed to that in the terms and conditions. I would have to pay for shipping and a %15 restocking fee. How about just selling what you advertise?

HORRIBLE CUSTOMER SERVICE I have ordered every year for last 4 years form this company. Last year, they delivered the glow sticks after my event, via regular shipping even though I paid for upgraded shipping. I had to call them 6 times to get the return approved. I returned the glow sticks, but they tried to charge me a restocking fee even though it was their error. This year, I ordered the glow sticks a week ago. No one contacted me to say they were out of stock until today (the day before they were supposed to be delivered). The offered to send other glow sticks, but they would arrive late. The company had the option to send them via overnight but wanted to charge me over $200 in shipping costs. They refused to Comp the shipping, even though it was their error. DO NOT USE THIS COMPANY. Their customer service is HORRIBLE.

GREAT DEALS ON EVERYTHING!! I recently used coolglow to purchase glow sticks for my party. After browsing throughout the website I ended up buying numerous party supplies. They carry some of the most unique products at great prices. The party was epic thanks to coolglow!!

Deceptive advertising I bought a can of spray paint from Cool Glow based on a video that accompanied the product information on the web page. The video made it appear that this is black light paint, but it is not. I explained this in detail to the company, but Cool Glow refused to refund my money. I would never use this company again.