Worst Customer Service Ever - Don't Shop Here! Worst service ever! Ordered 5 weeks prior to my son's birthday party. Got invitations 3 weeks later. Never received remaining custom items for party bags. Called and emailed with not response. I can't get any communication??? Wish I had seen the other reviews prior to my order. Horrible experience.

This company is the WORST! This company is the WORST!! When we placed an order for customized chocolate bars/wrappers, they waited a week to email us to say "Awaiting Design" (pictures). We did send the pictures but appararently they didn't know how to process the order. We emailed them the pictures, asked for confirmation, and we never received a response. We checked the site days later and the status of "Awaiting Design" had not changed. Every time we've reached out to them by email or by phone, they never responded! We tried to cancel our order, but have not received any reponse regarding that. Buyer beware!!! Stay away!!! Use Just Candy. Much more reputable.

DO NOT USE THIS COMPANY Extremely difficult company to work with. I placed an order, they shipped it and then recalled the shipment. No explanation. After over a dozen attempts at contacting them via email, phone and live chats where I requested they cancel the order if they could not guaranty shipment prior to the event (and I did place the order in plenty of time and paid for rush charges even though it was unnecessary) they shipped the product AFTER the event date! Since then I have tried, without success, to return the shipment. DO NOT USE THIS COMPANY. THEY ARE INCOMPETENT! If I could give them no stars I would but this site requires at least one star which means "Bad - unacceptable experience, unreasonable and rude conduct." Just about sums it all up!

Cant get ahold of anyone Ordered in March, wedding in June, nothing...told 2x the order would be here, those dates have come and gone...nothing, tried live chat no one there, texted, emailed, called...no answer...oh i have been charged...so they have my money and i cannot get a response at all...horribly disappointed and now i bave no favors for my wedding, tbanks for nothing but disappointment

Risky Business! Do not buy from iCandywrap! Wow. Just wow. This company is terrible! Would score a zero if it was available. They shipped the order ( that we asked to be cancelled and refunded) 4 days after we were supposed to get it for my daughters graduation! They processed the order we directed cancelled after they were failing to meet a deadline. They didn’t respond to email or a voicemail, and accused us of not following directions!! BUYER BEWARE! Do not use this company!!!!!!!!