Icandywrap is not even worth 1 star Icandywrap is not even worth 1 star. Untrustworthy company and will fight with my credit card to not pay them.. Ordered graduation party favors. They never shipped. Icandy does not answer their phones, respond to emails, or facebook messages. I don't even think they exist.

This company is the WORST! This company is the WORST!! When we placed an order for customized chocolate bars/wrappers, they waited a week to email us to say "Awaiting Design" (pictures). We did send the pictures but appararently they didn't know how to process the order. We emailed them the pictures, asked for confirmation, and we never received a response. We checked the site days later and the status of "Awaiting Design" had not changed. Every time we've reached out to them by email or by phone, they never responded! We tried to cancel our order, but have not received any reponse regarding that. Buyer beware!!! Stay away!!! Use Just Candy. Much more reputable.

DO NOT USE THIS COMPANY Extremely difficult company to work with. I placed an order, they shipped it and then recalled the shipment. No explanation. After over a dozen attempts at contacting them via email, phone and live chats where I requested they cancel the order if they could not guaranty shipment prior to the event (and I did place the order in plenty of time and paid for rush charges even though it was unnecessary) they shipped the product AFTER the event date! Since then I have tried, without success, to return the shipment. DO NOT USE THIS COMPANY. THEY ARE INCOMPETENT! If I could give them no stars I would but this site requires at least one star which means "Bad - unacceptable experience, unreasonable and rude conduct." Just about sums it all up!

Strike two I have ordered several items from ICandywrap in the past and had good experiences going into my daughters 18th birthday last summer. I still decided to give them one more chance thinking that the poor experience was isolated only to have all the same problems on this order. I had to call everyday to make sure I got most of the order on time. Their account status on the webpage was not accurate and nobody seems to review the orders as the ship dates pass. If not for my own persistence, we would not have received any of the order. They have a great product but I have never had to work so hard to give someone my business.

Fraudulent Company This is not a legitimate business. They website updated my account everyday to say that my wedding favors were going to be shipped. They never were. Impossible to contact anyone in customer service through any means. One time a person answered, and when I expressed my concerns, he promptly hung up. This web business is a scam.