
Michele
GBThis company is a scam This company is a scam. DO NOT give them your credit card. I placed and order and got an immediate response to approve the design. I then placed the order which was supposed to arrive May 19th, which was several weeks after placing the order, allowing plenty of time. On May 19th, I checked my account and it said the date of delivery will now be May 23rd. I sent several emails to the company and left several voicemails and never received a response. In addition, their "online chat" feature was disabled. Not only that, they keep changing the date of when my order will supposedly be shipped. I also tried contacting them via Facebook. Though they did not respond to me, they did manage to delete my posts. This is clearly not a legitimate operation.

Diane
GBDO NOT USE THIS COMPANY Extremely difficult company to work with. I placed an order, they shipped it and then recalled the shipment. No explanation. After over a dozen attempts at contacting them via email, phone and live chats where I requested they cancel the order if they could not guaranty shipment prior to the event (and I did place the order in plenty of time and paid for rush charges even though it was unnecessary) they shipped the product AFTER the event date! Since then I have tried, without success, to return the shipment. DO NOT USE THIS COMPANY. THEY ARE INCOMPETENT! If I could give them no stars I would but this site requires at least one star which means "Bad - unacceptable experience, unreasonable and rude conduct." Just about sums it all up!

Michelle
GBHoax of a vendor I ordered items almost 3 months ago and the vendor has not shipped them to me. I have contacted them several times with no response. I have since reported icandywrap to the BBB and they have had no luck receiving correspondance from the vendor.

James Stein
GBStrike two I have ordered several items from ICandywrap in the past and had good experiences going into my daughters 18th birthday last summer. I still decided to give them one more chance thinking that the poor experience was isolated only to have all the same problems on this order. I had to call everyday to make sure I got most of the order on time. Their account status on the webpage was not accurate and nobody seems to review the orders as the ship dates pass. If not for my own persistence, we would not have received any of the order. They have a great product but I have never had to work so hard to give someone my business.

amber owen
GBDO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!! They promised me my order would be received over a month ago, well in advance of my event. Yet weeks went by and nothing. I called over and over to the company, so many times I can't count, but only received an answering machine. No one ever responded. I wrote many emails begging them to get me my order, but no one responded. My event has come and gone, and still nothing from this scam of a company. I can't tell you how upsetting it is to have a special event where you expect your party favors to be memorable and special, but they are never received. All of their promises on their website are absolute lies. Save yourself time, disappointment, and aggravation and use a reputable company. Never give this horrible company a penny of your money.