HORRIBLE HORRIBLE COMPANY I order a dress from this company just to receive it, the dress look nothing like the picture it was cheap material was itchy and I order a white dress and it came with red stitching. I email them and they told me to take it to the alteration to have it removed and they will give me 10% off my next order LOL like I would order again!!! We went back and forth with the email they finally told me "NO DRESS IS JUST LIKE THE PICTURE AND MY STANDARDS WERE TO HIGH"....Thank goddess I paid with paypal I filed a dispute. They company lied and said I special order the dress so no return, I showed paypal were I order a shock dress and my money was refunded!! I wrote two poor reviews on there website but they removed them and put 5 stars. So they remove all negative reviews this company is horrible do not order from them ever. They should not be in business

Scam! Poor quality, and customer service. CALL PAYPAL FOR REFUND IF UNHAPPY WITH PURCHASE, AND WANT A REFUND, READ FOR SOLUTION: I bought a formal dress from Dressale.com for my son's wedding. The dress arrived stuffed in a bag, poorly sewn, crooked, falling apart, and a straight pin stuck in the waistband still. I sent several emails to the customer service for a full refund to which they said to have a local seamstress fix the dress, and they offered a discount on my next purchase (as if). I noticed the payment was processed through Pay Pay so I called their customer service at 1-888-221-1161, and was told as long as it is within 45 days from purchase I could file a claim. PayPal is giving them 10 days to resolve the issue, and if they do not PayPal will refund the money. CALL THEM

only thing worse than hideous product is hideous customer service Do not be foolish like I was and order from this company. They are from China the sizes do not coordinate with what we are use to and they do not compromise or make things right if you are unhappy. Both my VISA company and Paypal were well aware of the issues with this company and thankfully I had no problem getting a full refund. Perhaps someone somewhere is now going to wear my hideous dress as a costume for Halloween (I donated to our local thrift store) but only if they have tiny arms as the dress won't go on a standard size 8 as the armpits wouldn't go around an olive.

Placed an order 2/11/2020 and never… Placed an order 2/11/2020 and never heard anything from them. They charged my credit card and I got no response after sending several emails and called the phone number on their website. There is no voicemail setup on the number and just rings. This is a scam site.

my dress is perfect I ordered an ivory, short beaded wedding dress. I live chatted with a representative who assisted me with measurements. My dress arrived in a few weeks, and it's gorgeous. It's even better than the pictures on line. Fully lined, stitched perfectly, high quality. I couldn't be more pleased. I'll buy from them again.