Dressale.com from Hong Kong/Asia is a scam! Whatever you do, DO NOT PURCHASE ANY DRESS FROM ASIA and especially from Dressale.com! Even if you read a positive review, do NOT purchase. Your dress will come to your horror as—not the dress they advertised. I foolishly did this because I read one positive review. It looked nothing like the dress, was about 5 sizes too big, despite giving them exact measurements, used 2 visibly different fabrics and the sewing level was amateur. They would not return my dress, even though I went through their "return process." I finally was refunded through Paypal, as I made a complaint that they were fraudulent (selling goods not as advertised) via Paypal and won! They also kept calling my cell phone from a skype number after I made the complaint through Paypal. They are scammers! Do NOT BUY from dressale.com!!! I ended up buying an affordable David's Bridal dress at the last minute, which was less expensive and lovely. Don't put yourself through this, as planning a wedding is stressful enough. Learn from my mistake!

Total Scam--These people are frauds I left a previous review, which has now been removed after months, along with many others--mostly negative-- that had been here. I bought a prom dress for my daughter back in April. It was terrible. It had fabric bunched up and sewn into the seams, uneven hems, and came late. As with everyone else who's had a complaint, they gave me the run around for days, claiming the dress was fine, that I could fix it "in the local," and offered me 10 percent off my "next purchase." They do NOT stand behind their "satisfaction" guarantee. They try to delay until it's too late to dispute the charge. I got my money back by making a fraud complaint with Paypal and disputing the charge to my credit card through Paypal. Don't let them rip you off--keep yelling until someone listens. This company is a total scam.

my dress is perfect I ordered an ivory, short beaded wedding dress. I live chatted with a representative who assisted me with measurements. My dress arrived in a few weeks, and it's gorgeous. It's even better than the pictures on line. Fully lined, stitched perfectly, high quality. I couldn't be more pleased. I'll buy from them again.

horrible everything-DON'T BUY!! ordered my daughter's prom dress-it came about 2 weeks later than expected, It was squished into a bag and I was surprised it was the dress. Opened it up and the corset strings were ripped in half and off the dress. Plus the dress was NOTHING like the picture shown, it looked ugly-they used a picture from the designer's site and put it on their website. Spoke to the designer and she confirmed they do this-as well as many other sites. So we asked to return due to damage and it looked nothing like what we ordered. They are arguing now that there is no way the dress could be damaged (so they don't have to refund) I am still arguing with them and they are insulting my intelligence and will not even believe for a second the dress is damaged. Horrible customer service, ugly dresses-DON"T BUY you will be disappointed!!! Still hoping my credit card, paypal or BBB will fight to get our money back......

Never Again will I ever!!!! Never again. I ordered a dress and received a call a few days later saying they can not find the original lace for the back of the dress. (My assumption is they never had it to begin with) they sent me a pic of the new lace asking me to confirm. I did not like the new lace and simply asked for a refund and received this in response (after several persuasive emails trying to get me to reconsider that is): "Dear customer, Thanks for your shopping with Dressale. Sorry to hear that you want to cancel the order, if you do , there will be a series of fees ,such as Paypal Transaction Fees,Order Information System Processing Fees,Product Procurement Operation Fees etc, which will be certain economic loss for you.Thus , we do hope that you can reconsider it" I should not receive any economic loss, It is not my fault that they could not provide what they said. I have yet to receive a refund and I pray that I do. This is wrong. Do not order!!!