SCAM Do not use this website! The dress I received looked NOTHING like the picture. It was put together so sloppily, had pins sticking out, tears, and thread that was loose or tangled into incorrect spots. After at least 14 emails they are still refusing to give me a full refund. They have used nonsensical reasoning, obscure metaphors, and false statements. I have never been so disrespected by a company before. Don't be scammed like I was.

my dress is perfect I ordered an ivory, short beaded wedding dress. I live chatted with a representative who assisted me with measurements. My dress arrived in a few weeks, and it's gorgeous. It's even better than the pictures on line. Fully lined, stitched perfectly, high quality. I couldn't be more pleased. I'll buy from them again.

I would give them NEGATIVE stars if it was possible. THE SITE IS A SCAM! I ordered 2 dresses in IDENTICAL size. One dress arrived in completely wrong colour, but at least correct size. Second dress is 2 sizes too small in the Bust area with broken zipper, horrible embroidery, completely different colour and design to the original. Dressale refuse to aknowledge any of the faults, nor to pay the full refund as clearly stated in their return policy for the above mentioned faults. The company is a FRAUD! Every positive comment you see on any review site is either posted by themselves, or by someone they paid to post. Professional dressmaker inspected both dresses and confirmed how UNPROFESSIONAL and totally unacceptable they both were, she was stunned how anyone can pass something like that as quality. I would NEVER EVER bought anything if I read all the negative reviews out there BEFORE I placed my order. Every word people say how Dressale treat customers and refuse to refund money for a total rubbish products is complete truth. I received the same set of rubbish emails in response to loads of pictures and video evidence. More than enough proof was supplied yet Dressale continue to deny that the size is incorrect and cover up with "hand made" approach for all other faults. The Company acts under false advertising, breach of copyright and Fair Trade!

STAY FAR AWAY.. There is NO RETURN POLICY Do NOT use this company. Dress was very different from the picture they stole from another vendor's company. Their Customer Service is even worse than the dress. There is NO RETURN POLICY despite what their site indicates. I went through PayPal and was able to get my money back. Once PayPal returned my money they THEN wanted the dress back. They couldn't use the dress as "handmade custom for you special from fine material" (since when is hot glue a fine material??) and returning the dress would be "waste of dress maker and time money." They now wanted the dress since they weren't being paid and they threatened to have "black credit record done to you" which would "do bad to your life" because the didn't want to "harass you as well!" They also keep changing their site name and change bad reviews on their site to 5 star.

Never Again will I ever!!!! Never again. I ordered a dress and received a call a few days later saying they can not find the original lace for the back of the dress. (My assumption is they never had it to begin with) they sent me a pic of the new lace asking me to confirm. I did not like the new lace and simply asked for a refund and received this in response (after several persuasive emails trying to get me to reconsider that is): "Dear customer, Thanks for your shopping with Dressale. Sorry to hear that you want to cancel the order, if you do , there will be a series of fees ,such as Paypal Transaction Fees,Order Information System Processing Fees,Product Procurement Operation Fees etc, which will be certain economic loss for you.Thus , we do hope that you can reconsider it" I should not receive any economic loss, It is not my fault that they could not provide what they said. I have yet to receive a refund and I pray that I do. This is wrong. Do not order!!!