Wonderful experience Communication was always prompt and courteous from the initial contact, the design process, the shipping, and even after delivery. The personalization we had made to the canopy was just perfect. The quality of the tent we ordered is A+. We were skeptical at first of using a company online but we will certainly do business with Westshade again.

Westshade is a highly competent Westshade is a highly competent, efficient, and creative company with fantastic customer service. I ordered a 20"x10" custom canopy tent, and they did several mockups for me with very little effort on my part. They were accommodating to my needs, got my order in as soon as I confirmed the final mockup, and had it to me within a couple days. I highly recommend this company as a small business owner. Thank you!

So far so great! The turnaround time and customer service interaction is amazing. I am waiting for the tent to come and will update then with the feedback on the product! Updated after receipt of full order! Everything is perfect! all items come with good quality storage bags that I wasn't even aware of. I did upgrade to the wheeled bag for the frame and am thrilled with the choice. Westshade is my new go!

The Team at Westshade really did a… The Team at Westshade really did a wonderful job. 59 emails in 1 day and printed the next and shipped immediately so within a 4 day window I had my tent, bag and table sloth delivered for our event and they hooked up with discounts and shipping options. They are wonderful USE THEM!

Poor communication I was given a purchase order link after finalizing the product details. After making the purchase for the set amount, I was sent an email and told my order would be have to be $50 more for shipping because it did not qualify for the over $299 free shipping amount. At no point, was I informed of this maximum amount. Rather than bite the bullet and cover the cost of shipping, they agreed to cancel my order. I spent too long trying to get the perfect advertising product with this company only for it to fall through due to poor communication. Vistaprint has better options at less the cost and better customer experience.