EXCELLENT at customr service!!! Trish and Max are EXCELLENT at customer service!! From my inquires to mock up to production and shipping…. They communicated exceptionally through the whole experience!! They even sent me pictures of MY canopy all put together prior to shipping!!! I can’t recommend this company enough!!! I will gladly steer everybody I find looking for a canopy to this company! I feel honored to be able to display such a gorgeous canopy at my vendor events, because of Trish and Max’s help!! 5 stars are not enough!!

The Team at Westshade really did a… The Team at Westshade really did a wonderful job. 59 emails in 1 day and printed the next and shipped immediately so within a 4 day window I had my tent, bag and table sloth delivered for our event and they hooked up with discounts and shipping options. They are wonderful USE THEM!

A very pleasant experience Working with Westshade has been a very pleasant experience thus far. Most of our interaction was done thru emailing back and forth but they are extremely prompt in their response time and also helpful. I was able to receive a completely free design of the customized tent that I've wanted to have made. They followed my design idea perfectly and made sure they beat a quote given to me by a local competitor. I placed my order today so I'll update my review once I receive it!

Ordered a custom canopy Ordered a custom canopy. Canopy was great, after two uses and no force the bottom flat foot broke into two pieces. Contacted customer service, they said they dont sell just the small 2 dollar injection molded foot, said I would have to buy a whole leg at $140 dollars. A good customer service company would go pull one off and send one for a poor injection molded part. Willing to pay for a foot but not 140, might as well go buy another canopy at that point. Poor Quality, I recommend another company.

Westshade is a highly competent Westshade is a highly competent, efficient, and creative company with fantastic customer service. I ordered a 20"x10" custom canopy tent, and they did several mockups for me with very little effort on my part. They were accommodating to my needs, got my order in as soon as I confirmed the final mockup, and had it to me within a couple days. I highly recommend this company as a small business owner. Thank you!