Their customer service is above and beyond We started out rocky with my shipment, some items were missed and the wrong carry case was sent (according to me). However after dealing with customer service, they went above and beyond to correct everything to my satisfaction. I admit that I was unhappy at first, but they did everything to make it right and I couldn't ask for better service. The canopy itself is fabulous! They nailed the design and it looks amazing. I will be proud to use it at events. They stand behind their work and work hard to keep their customers happy.

10/10 - A gem of a company A real gem! Ordered a custom printed 10x10 canopy and frame. The team at Westshade provided excellent customer service, the best price I could find, and insanely fast shipping. I wish there were more companies online that operated at this level. Thanks for making me look like a marketing hero Westshade!!!

If I could give 6 stars, I would! What an incredible company. I don't often give reviews, mainly because, I am always extremely busy. But I had to make time and give this company a review. This is an exceptional company to deal with. Unbelievable communication! Even on a Sunday! They are certainly are on top of their game! From answering every concern and question that I had, to the spot on eye popping graphics they printed on the canopy! I literally couldn't be more pleased! The price was more than fair and an extremely high quality product! Yes! I will use Westshade again and again!!

EXCELLENT at customr service!!! Trish and Max are EXCELLENT at customer service!! From my inquires to mock up to production and shipping…. They communicated exceptionally through the whole experience!! They even sent me pictures of MY canopy all put together prior to shipping!!! I can’t recommend this company enough!!! I will gladly steer everybody I find looking for a canopy to this company! I feel honored to be able to display such a gorgeous canopy at my vendor events, because of Trish and Max’s help!! 5 stars are not enough!!

A very pleasant experience Working with Westshade has been a very pleasant experience thus far. Most of our interaction was done thru emailing back and forth but they are extremely prompt in their response time and also helpful. I was able to receive a completely free design of the customized tent that I've wanted to have made. They followed my design idea perfectly and made sure they beat a quote given to me by a local competitor. I placed my order today so I'll update my review once I receive it!