I purchased the wood hamster cage I purchased the wood hamster cage. It is really cute and a great size, however the locks did not line up properly so I need to figure out another lock for the top. Also, the wood is raw so untreated would get stinky with urine. I did some research and treated with Modpodge hardening surface. This seemed to solve the problem, but a step I did not anticipate.

My kitten loved it My kitten loved it, it's the perfect way to be outside without him taking risks or endangering other animals. To spend some time in the morning or afternoon when the sun is shining, it is perfect, the size is perfect and with a couple of stakes, no strong storm has touched it.

Coziwow Provided Excellent Customer Service A representative from Coziwow contacted me by phone, which I really appreciated having a person to talk to. Once I explained the issue with the "fabric" not the cat tree structure itself, I was asked to send photos. I sent photos and quickly received a response which included a very satisfactory solution to the problem. In addition, Coziwow is going to look into optional fabric for the cat tree going forward. I have many cat rescue cat friends who really like the configuration of this particular cat tree and would love to know if another fabric option becomes available. P.S. My 3 young cats love it for playing hide & seek and for sleeping! Thank you Coziwow for being so responsive when so many vendors have forgotten the meaning of "customer service!" For my next purchase I am seriously considering the "wheel" and the wall-mounted perches for Christmas!

The Perfect Ramp! Extremely pleased with the quality of this ramp! It’s very well made, sturdy, and easy to use! I love that there are four height settings; the tallest one perfectly reaches the top of the mattress so my senior cat can get on the bed more easily. It will take a minute for kitty to adjust, but I’m confident he’ll like it, especially because the slats and carpet should give him something to sink his claws into and feel safe. Customer service was great as well! The ramp arrived in just a few days and was packaged well. It folds down to a small, easy size for any future storage. Finally, it was so refreshing to smell real wood when I unpacked the ramp; so glad I found this and didn’t settle for some of the sad plastic stairs that are out there.

Light,but sturdy I found the ramp to be sturdy, but light and easier to handle than our previous one. The latch is a good idea, but is hard to align and difficult to lock into position so it leaves a lot to be desired. All in all I'm pleased with the purchase and my dog has no problem using it.