Tara Cooper
USI purchased the wood hamster cage I purchased the wood hamster cage. It is really cute and a great size, however the locks did not line up properly so I need to figure out another lock for the top. Also, the wood is raw so untreated would get stinky with urine. I did some research and treated with Modpodge hardening surface. This seemed to solve the problem, but a step I did not anticipate.
Alice T
USCat Wheel Review - OK CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refund for my faulty item. Coziwow offered a partial refund with return, but after discussion, then appropriately gave me a full refund. Nice to deal with real humans.
Cindy Dupray
USThe Perfect Ramp! Extremely pleased with the quality of this ramp! It’s very well made, sturdy, and easy to use! I love that there are four height settings; the tallest one perfectly reaches the top of the mattress so my senior cat can get on the bed more easily. It will take a minute for kitty to adjust, but I’m confident he’ll like it, especially because the slats and carpet should give him something to sink his claws into and feel safe. Customer service was great as well! The ramp arrived in just a few days and was packaged well. It folds down to a small, easy size for any future storage. Finally, it was so refreshing to smell real wood when I unpacked the ramp; so glad I found this and didn’t settle for some of the sad plastic stairs that are out there.
Constance
USI discovered after assembling half the… I discovered after assembling half the tower that some of the holes didn't match up properly. The directions were not clear enough to make sure the different parts had to be set up in specific positions. I also am missing one screw, #D. I will call the help line for a replacement. It took three people to do the whole project so far, will finish when I get the missing screw.
VintageTxGardener
USGreat item, Quick delivery - Thank you! The order arrived quickly. The cat wheel is very sturdy and seems well made. I added some catnip and my 4 cats seemed interested but so far they have not figured out how to walk/run on it. Two of them have used it for scratching, they will crouch down on their belly and reach up to scratch, but once it start to move forward they will turn around and reposition to the opposite direction. Hopefully they will get the hang of it one day (we've only had it a few days).