John Hamme
GBI made a purchase of replacement… I made a purchase of replacement refrigerator door seals. The web site made it easy to search and confirm that I had the correct item for my particular unit. They fit great and turnaround was fast.
MING YANG
GBPackaging is terrible. Arrived damaged. Packaging is terrible for this delicate B&W Matrix S2 diaphragm. It should have been packed in its own stiff protective internal box before putting in the shipping box. The parcel by FedEx arrived damaged and the aluminum diaphragm has a lot of BAD wrinkles along the circumference. I may have to return it again. I have received a total of 5 diaphragms all received damaged due to POOR PACKAGING. Hopeless. No matter where you ordered all shipped from the same address. Very frustrating. I am wondering if B&W knew the problem.
Paul
GBPart was as described and worked great Part was as described and worked great. Price was a little cheaper than others and delivery was earlier than expected.
Robert Simon
GBOrders/Communication Parts ordered and received were correct. Some confusion on my part as order was split with no notification. Thankfully was able to contact supplier and given UPS # for next package.
Timothy
GBExcellence customer service Excellence customer service. I ordered a part that got damaged in shipping and they were very quick to respond and sent a replacement with no hassle. Will do business again.