I ordered 3 items on Tuesday I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.

Never Again These people are very poor communicators. They use misleading photos of products. The right hand doesn't communicate with the left. They're extremely unprofessional and disorganized. They don't return phone calls, and they don't process credits for returned merchandise. I ordered shelving online. It arrived 10-12 weeks later, really? They tried to charge me 4x the advertised price saying they had made a mistake. I returned the item for a full refund. Again, no communication. No credit. I finally received a full refund when American Express got involved and issued a credit. Last I checked, the item is still advertised for sale at the wrong price on their website.

took forever The actual size of the fridge we ordered was different than the cut sheet by 1/4" which makes a big difference when you are trying to fit it exact under a counter. It also took longer than 6 weeks to get our order.

Customer Service is NonExistent Have a few pieces of equipment that have never worked properly. Currently in dispute with amex for nine minths. Company pretends to set up "service calls" but nothing gets resolved.

Nice product at an affordable price Working with Culinary Depot was great. Ordering and delivery went very smooth. My only concern is that if we don't scrub the sink daily, we end up with little bits of rust forming on the bottom of the basin. However having said that, it was an extremely affordable stainless sink and we really like it!