Rating Rating: Very poor service. The company wasn't even open for over a week around Easter. Then they took 5 or 6 days for delivery. There product was shipped from California. Some of the worst service I have experienced. I work in purchasing and shipping and receiving. I do this everyday the only reason they received 2 star over 1 star is there price was fare and they did deliver the right product.

Beware of Cheaply Made Crap Opening a non-profit coffee shop to benefit disabled veterans and the commercial sink we received was cheaply made and of no use. Not sure why it is even being offered as no serious commercial restaurant would carry such a thing. (We chose that particular sink because it would be easier for the employees who are physically handicapped.) Have to now throw this sink (Glastender BSA-18-RF) away and get a good standard sink from someplace else. Beware ordering from Culinary Depot.

Very poor customer service Ordered a $2200 "in-stock" item (I was assured over the phone it was) on April 6th for 2 weeks, I never got an update on the shipping status and the order showed as "pending" on their site. To make things worse, I couldn't get a hold of anyone on the phone to get an update because the WHOLE company was on vacation for a religious holiday. Of course no one mentioned this possible delay when I placed the order and explained my urgent need for the item. After delivery, all they could offer to "make it up to me", was a credit for $50 off on my NEXT purchase of $1000 or more. Thanks a bunch!

Customer Service is NonExistent Have a few pieces of equipment that have never worked properly. Currently in dispute with amex for nine minths. Company pretends to set up "service calls" but nothing gets resolved.

took forever The actual size of the fridge we ordered was different than the cut sheet by 1/4" which makes a big difference when you are trying to fit it exact under a counter. It also took longer than 6 weeks to get our order.