Beware of Cheaply Made Crap Opening a non-profit coffee shop to benefit disabled veterans and the commercial sink we received was cheaply made and of no use. Not sure why it is even being offered as no serious commercial restaurant would carry such a thing. (We chose that particular sink because it would be easier for the employees who are physically handicapped.) Have to now throw this sink (Glastender BSA-18-RF) away and get a good standard sink from someplace else. Beware ordering from Culinary Depot.

Bad experience... While I appreciate that, why was the product even on your website? The person I actually spoke to at your company told me that your company didn't even sell that brand so again, why was it on your website? Also, I received an email from your company on Monday, 4/8, stating that my order had been processed and the email had delivery instructions with it. On Wednesday 4/10, I received an email that it was refunded all after waiting a week for the item. ------------------------------ left me hanging with an online order for well over a week despite several inquiries, both in writing and with a live person. Never heard a word only to get notice (today) of a refund. Not good business practices. My recommendation is that you try to buy your products elsewhere and avoid this company.

The Hoshizaki C-80BAJ-DS ice maker I… The Hoshizaki C-80BAJ-DS ice maker I ordered arrived damaged from the carrier. Leiren Theroux with Culinary Depot was very responsive throughout the repair process and continually followed up until the repairs were complete and paid for at no charge to me. Highly recommend Culinary Depot!!!

Repeatedly unable to meet delivery date. Ordered a knife for processing meat on Amazon prime. It was delayed, then late. Made us wait for refund and now 9 days later knife arrives. I have to decide if I'm keeping the knife and paying or printing a label and returning it. Tuff call as I hate to reward dishonesty.

Bad customer service. Terrible customer service. Call centre located in Philippine. Do not have good knowledge for support. Waiting my time for 5 times. Every time is almost 1 hr. Stay away from this company.