Tommy Russell
GBRepeatedly unable to meet delivery date. Ordered a knife for processing meat on Amazon prime. It was delayed, then late. Made us wait for refund and now 9 days later knife arrives. I have to decide if I'm keeping the knife and paying or printing a label and returning it. Tuff call as I hate to reward dishonesty.
Minnesota Customer
GBRating Rating: Very poor service. The company wasn't even open for over a week around Easter. Then they took 5 or 6 days for delivery. There product was shipped from California. Some of the worst service I have experienced. I work in purchasing and shipping and receiving. I do this everyday the only reason they received 2 star over 1 star is there price was fare and they did deliver the right product.
Charlie B
GBNever Again These people are very poor communicators. They use misleading photos of products. The right hand doesn't communicate with the left. They're extremely unprofessional and disorganized. They don't return phone calls, and they don't process credits for returned merchandise. I ordered shelving online. It arrived 10-12 weeks later, really? They tried to charge me 4x the advertised price saying they had made a mistake. I returned the item for a full refund. Again, no communication. No credit. I finally received a full refund when American Express got involved and issued a credit. Last I checked, the item is still advertised for sale at the wrong price on their website.
John D
GBI ordered 3 items on Tuesday I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.
L.I.F.T. Studio
GBNice product at an affordable price Working with Culinary Depot was great. Ordering and delivery went very smooth. My only concern is that if we don't scrub the sink daily, we end up with little bits of rust forming on the bottom of the basin. However having said that, it was an extremely affordable stainless sink and we really like it!