Personal and detailed customer service and care! I called Flask, needing a bottle of bourbon shipped asap and they took care of my order immediately. It arrived safely and nicely packaged.

This was my first time ordering from… This was my first time ordering from Flask. I prefer speaking with human beings rather than ordering online; the staff understood my preference and accommodated me. They were friendly and patient and gave great advice! The delivery was on time, too. I will order from Flask again and recommend the store to others! Thank you.

Can't use gift cards in the store Can't use gift cards in the store. Ordered online but three items were out of stock even though the website said they were in stock. Had to re-order 3 times since another order was mistakenly canceled by your staff. Overall process cumbersome and took a lot longer than expected from a routine online order.

Flask Fine Wine & Whiskey has an… Flask Fine Wine & Whiskey has an outstanding collection. I searched all over for this particular vodka Debowa out of Poland and could only find it here. I'm in Georgia so it needed to be shipped cross country from California. Although they originally sent the wrong product, they quickly made it right and it arrived faster than expected! Great customer service! Very responsive! Highly recommend!

Excellent communication and effort to… Excellent communication and effort to fullfill the order!!! When they had 10 of the 12 bottles that were ordered of an allocated bourbon they called and presented an agreeable solution if the order could not be completely fullfilled by the end of the day, they searched and were able to completely fulfill the order and ship. This a rarity in customer service these days, not to mention all the scetch bourbon sites across the web. Order with confidence from Flask Fine Wines, they will go above and beyond for you!!!