Personal and detailed customer service and care! I called Flask, needing a bottle of bourbon shipped asap and they took care of my order immediately. It arrived safely and nicely packaged.

Flask Fine Wine & Whiskey has an… Flask Fine Wine & Whiskey has an outstanding collection. I searched all over for this particular vodka Debowa out of Poland and could only find it here. I'm in Georgia so it needed to be shipped cross country from California. Although they originally sent the wrong product, they quickly made it right and it arrived faster than expected! Great customer service! Very responsive! Highly recommend!

Online order. Online order. The good: Excellent selection, decent prices, well packaged bottles for transport, efficient costumer service once things were going wrong. The bad: Order was not being processed. Then I got shipping notification without tracking information. Never an update. Had to reach out to find out that shipment had not been placed. Eventually shipment was done with a different courier, UPS, and again I did only receive tracking info after reaching out. UPS was bad with their service and communication, but that is not really on flasks.

This was my first time ordering from… This was my first time ordering from Flask. I prefer speaking with human beings rather than ordering online; the staff understood my preference and accommodated me. They were friendly and patient and gave great advice! The delivery was on time, too. I will order from Flask again and recommend the store to others! Thank you.

Professional, Friendly, & Accommodating They were extremely helpful with making sure everything in our order was correct. We had a mixup due to the credit card company we were using to pay because of fraud detection. I'd order an unneeded order and Flask Fine Wines was quick to cancel the order and reverse the charges. They also had our order packaged for shipping the early the next morning. They make doing business with them easy. Thanks!