Frootbat

16192 Coastal Highway, 19958, Lewes, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Frootbat

Frootbat is a specialty online marketplace for whisky, wine & other spirits. Our mission statement is "All the World's Liquor in One Place". With other 45,000 products and counting we have quickly become one of the most comprehensive online liquor retailers in the world. Our number one focus is the experience of our customers and believe that the best form of advertising is word of mouth. We are constantly trying to improve all aspects of our business, whether that be expanding our product range, moving into new markets or improving our customer experience. Welcome to Frootbat!

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B H
GB

The bottle was received unscathed The bottle was received unscathed. The packaging, though reading “Fragile” appeared to be mishandled a bit, with a gash and subsequent box material pealed back slightly in one spot, but it’s impossible to say when/where that happened. The bottle is fully intact however and I’m quite pleased. With your selection, pricing, opportunities for free shipping (during and since placing my order), and customer service. 10/10 would recommend and will purchase again.

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Jason Lanahan
GB

Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

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Sharon Mcinnis
GB

You can trust Frootbat! This is my 2nd time ordering thru Frootbat. I am very pleased. My order arrived when they said it would. It arrived in perfect condition.They offer expert prompt customer service. You can actually speak with a real person if you need to. Other businesses could learn from Frootbat!

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Michael Kopp
GB

No tracking number, no country of origin given, but credit card billed This company does not provide tracking information. EVERY company, from individual eBay sellers to Amazon uses and supplies tracking numbers! An email, and subsequent phone call to their customer service only resulted in "This package was shipped from outside of the United States, and we can't give and/or get you any tracking information". They also would not provide me the country of origin??!! Why so sketchy?? Use Cana Wine Company and Spirited Gifts instead.

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Dan Dwyer
GB

Fast shipping and protected. WOW!! Ordered on Wednesday, arrived on Monday. Australia to DC, WOW! Came protected in bubble wrap, with extra care on the Blanton’s cork, and the original box was included, also wrapped in plastic. Professional in every way, will order again. An extra bonus, this was a 700ml Blanton’s Gold, all US Bottles are 750ml, good luck finding this in the US.

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