After a bad experience with a… After a bad experience with a difference online spirit vendor, I decided to try Frootbat. I must say, I was pleasantly impressed with their selection, pricing, communications and speed of shipping. When my first order arrived, the packaging itself amazed me. I live many states away from their shipping point and still they were very efficient. Well done Froobat!

No tracking number, no country of origin given, but credit card billed This company does not provide tracking information. EVERY company, from individual eBay sellers to Amazon uses and supplies tracking numbers! An email, and subsequent phone call to their customer service only resulted in "This package was shipped from outside of the United States, and we can't give and/or get you any tracking information". They also would not provide me the country of origin??!! Why so sketchy?? Use Cana Wine Company and Spirited Gifts instead.

Received sealed & intact Both times I have purchased from Frootbat the product has arrived in a timely manner and always intact.

Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

The products and timing of delivery are… The products and timing of delivery are great. Customer service is top notch with quick responses to inquiries and very accommodating to customers needs.